I serve as a Stake Trainer for learning how to use the Family History Programs.
When you go to lds.org and then go to "Resources", then under "Family" go to "Family History" , now click on "Getting Started" it say's " discover your family tree and learn how to prepare a name for the temple in five easy steps". When you do get to the "Five Easy Steps and select one of the steps you can watch the video. Great ! At the bottom of the Video it gives you the oppertunity to "Download" the video which is a great tool to show in classes. However, this works for only the first 3 steps. You cannot dowmload steps 4 & 5. You get a message that this page cannot be found. Can this be corrected so these 2 videos can also be downloaded like the first 3. I hope you can fix this... Thanks ! Myles C. Jones
Glitch in Program - download videos
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[Moderator note: This thread was split from the thread Glitch in Program to address this topic separately. See the Code of Conduct about addressing one topic per thread.]
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
- aebrown
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The links for the downloads on steps 4 and 5 are indeed incorrect. I'll submit a request to get them fixed, but in the meantime, I did figure out a link for step 4 that allows you to download that video:
I wasn't able to figure out what the correct URL for step 5 would be.
I wasn't able to figure out what the correct URL for step 5 would be.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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I tested this and duplicated the problem. Running Firebug I got this error: "NetworkError: 404 Not Found - http://broadcast2.lds.org/family-histor ... nload=true" for the step 4 video and "NetworkError: 404 Not Found - http://broadcast2.lds.org/family-histor ... nload=true" for the step 5 video. This has been reported to the developers.mylescjones wrote:You cannot dowmload steps 4 & 5. You get a message that this page cannot be found. Can this be corrected so these 2 videos can also be downloaded like the first 3.
Edit: Looks like aebrown beat me to it while I was investigating.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
- johnshaw
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The media library has MANY videos in this category, I've submitted feedback on several occasions without any response, or anyone fixing them. I've downloaded everything I could to include on my new clerk computer image, and a couple of sections have links that are just wrong (note, I'm not referring to videos that are not downloadable for any number of reasons).
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
― Thomas Paine, Common Sense
- aebrown
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mylescjones wrote:You cannot dowmload steps 4 & 5. You get a message that this page cannot be found. Can this be corrected so these 2 videos can also be downloaded like the first 3.
This has been corrected; each of the 5 videos can be downloaded now.
Questions that can benefit the larger community should be asked in a public forum, not a private message.