Search found 988 matches

by rmrichesjr
Sun Apr 28, 2019 5:59 pm
Forum: Online Donations
Topic: Notes on Tithing Slip
Replies: 9
Views: 1655

Re: Notes on Tithing Slip

Please Please Please Help!!! I am 83 years old have been able to print my donation slip, but when the church changed to the new program, when I print my donation slip it prints tot the far right of the page and you can not read the amounts ???? Does your browser have a 'Print Preview' function in t...
by rmrichesjr
Sun Apr 28, 2019 2:44 pm
Forum: Church Account
Topic: unable to set up Family Search account for my grandaughter.
Replies: 6
Views: 153

Re: unable to set up Family Search account for my grandaughter.

We've discovered the rules have changed. It's no longer possible to recover the user name via MRN, but if you know the user name, you can reset the password via MRN as long as it hasn't been disabled for the account. Oh. I was not aware of a change in those rules. Is there a solution for someone wh...
by rmrichesjr
Sun Apr 28, 2019 2:26 pm
Forum: Church Account
Topic: unable to set up Family Search account for my grandaughter.
Replies: 6
Views: 153

Re: unable to set up Family Search account for my grandaughter.

The announcement topic/thread at the top of this (LDS Account) forum has some suggestions: https://tech.churchofjesuschrist.org/forum/viewtopic.php?f=92&t=30383 If I understand correctly, if the original account was set up with her MRN, she should be able to use the method to recover username an...
by rmrichesjr
Sat Apr 27, 2019 8:32 pm
Forum: Other Websites
Topic: Missionary Portal Access
Replies: 81
Views: 86965

Re: Missionary Portal Access

I have failed to access my calling online need help As has been stated earlier in this thread, this is a user-to-user discussion/help forum. It is not an official help/support request channel. Your ward clerk should be able to at least get you started on a path toward a solution. If there is a 'Fee...
by rmrichesjr
Sat Apr 27, 2019 6:50 am
Forum: Member Tools
Topic: Scam phone call using LDS Tools
Replies: 5
Views: 806

Re: Scam phone call using LDS Tools

Have you got the solution? Short answer: There is no completely effective solution. Caller ID spoofing has the upper hand. Long answer: IMO, the ideal solution would have been for caller ID to have been designed and implemented in the first place to be secure against spoofing. Unfortunately, we don...
by rmrichesjr
Thu Apr 25, 2019 9:29 pm
Forum: Leader and Clerk Resources
Topic: Handbook Disappears after Opening
Replies: 3
Views: 223

Re: Handbook Disappears after Opening

I have no idea what the problem might be, but here are a couple of ideas that might help eventually lead to a solution: 1) Clear your browser cache, delete relevant cookies, and do a full page reload (in at least a few browsers, Shift-Ctrl-R rather than just Ctrl-R). 2) If that does not work, use th...
by rmrichesjr
Wed Apr 24, 2019 7:11 pm
Forum: Directory
Topic: No More Beta
Replies: 15
Views: 868

Re: No More Beta

The household sidebar will not scroll, so I can't browse through all my ward/stake members. Is this a bug, or do we need a certain plug-in for this? Clearing your browser cache and deleting relevant ("*lds*" and "*church*") cookies would likely be worth trying. Those actions mig...
by rmrichesjr
Tue Apr 23, 2019 5:48 pm
Forum: Church Account
Topic: Updating LDS Account Information
Replies: 2
Views: 173

Re: Updating LDS Account Information

Perchance is it the directory web app she's trying to go to after signing in? If so, there has been a problem with the new directory web app that in some cases has locked the user into an infinite loop of signing in and getting redirected to the sign-in page. I'm told the directory web app has rever...
by rmrichesjr
Sun Apr 21, 2019 9:27 pm
Forum: Webcasting
Topic: YouTube is out
Replies: 42
Views: 5867

Re: YouTube is out

I'm guessing Sunday Streams is not blocked by the firewall then? The sending unit did not appear to have any difficulty connecting, so I'm pretty sure that was okay. For the receiving side, I ran a Raspberry Pi to view the round-trip, and that worked fine, too. Firewall rules can change over time, ...
by rmrichesjr
Sun Apr 21, 2019 8:15 pm
Forum: Webcasting
Topic: YouTube is out
Replies: 42
Views: 5867

Re: YouTube is out

Fwiw: There have been several good recommendations here in the forums that Sunday Streams is good at that sort of thing. I used them myself to stream a funeral to the missionary son outside the US, and I found their skill, systems, and customer service to be excellent. Here is a search for the phras...

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