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by jdlessley
Sun Oct 14, 2018 1:02 pm
Forum: Announcements & Policies
Topic: Children turning 12 with new schedule
Replies: 1
Views: 289

Re: Children turning 12 with new schedule

We can expect further instructions in next few months for these specific issues. Until then, if you need some input for planning you should speak with your bishop. He can then address the issue with the stake president if he doesn't have the answer. My bishop doesn't have answers and is awaiting fur...
by jdlessley
Sun Oct 14, 2018 12:55 pm
Forum: General Discussions
Topic: What to put in Religion in Forms?
Replies: 2
Views: 200

Re: What to put in Religion in Forms?

That really depends on the form instructions and what is available. I have put christian when religion is requested. But I put in the full official church name when the form requires a church name.
by jdlessley
Sun Oct 14, 2018 12:52 pm
Forum: Online Donations
Topic: Donations in Japan, Japanese Unit
Replies: 4
Views: 141

Re: Donations in Japan, Japanese Unit

Someone from the US living in another country can continue to make online donations if they have a US bank account from which they wish to make donations by sending an email to onlinedonationsupport@ldschurch.org and let them know your situation and they will reactivate your ability to make online d...
by jdlessley
Sun Oct 14, 2018 12:40 pm
Forum: LDS Account
Topic: Ministering assignment
Replies: 7
Views: 392

Re: Ministering assignment

BensMeister wrote:I have 3.5.1 and can no longer see ministering assignments after my most recent sync.

There have been issues with the servers providing ministering data.
by jdlessley
Sun Oct 14, 2018 12:33 pm
Forum: LDS Tools
Topic: sync removed ministering functionality IOS
Replies: 7
Views: 393

Re: sync removed ministering functionality IOS

Currently there are server issues related to ministering (and other LDS.org and LCR server issues). I wanted to send in the quarterly report but the ministering data was not available. A few days ago it was displaying data. Every once in a while ministering data will appear.
by jdlessley
Sun Oct 14, 2018 5:56 am
Forum: Online Donations
Topic: Donations in Japan, Japanese Unit
Replies: 4
Views: 141

Re: Donations in Japan, Japanese Unit

Online donations are not yet available for those living in Japan and using a Japanese bank account.
by jdlessley
Fri Oct 12, 2018 3:18 am
Forum: Mobile Applications
Topic: Book of Mormon app needs bookmarks!
Replies: 1
Views: 165

Re: Book of Mormon app needs bookmarks!

The forum is user-to-user support and we have no ability to forward such a request. You can provide such recommendations through the in app feedback and it will get to those who have the authority to make such changes.
by jdlessley
Fri Oct 12, 2018 3:12 am
Forum: LDS Account
Topic: phone number out of date
Replies: 1
Views: 138

Re: phone number out of date

Sign intoLDS Account and go to Contact Settings to make any changes needed to your account contact information.
by jdlessley
Fri Oct 12, 2018 3:06 am
Forum: LDS Account
Topic: Missionary email on my computer
Replies: 1
Views: 121

Re: Missionary email on my computer

The auto sign-in is a function of your browser. What steps you take to remove that saved logon is dependent on the browser. You can do an internet search to find the procedures.
by jdlessley
Thu Oct 11, 2018 6:17 pm
Forum: LDS Account
Topic: How do I change my last name
Replies: 2
Views: 141

Re: How do I change my last name

You'll have to follow lajackson's last suggestion and have your clerk contact the GSC because the LDS Account last name is not affected by any membership record changes.

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