Search found 995 matches

by rmrichesjr
Sun Jul 14, 2019 9:16 pm
Forum: Church Account
Topic: address change
Replies: 3
Views: 895

Re: address change

In three posts in a row (two of them deleted, one approved but with the content removed), personal information (an address) has been posted. Anyone else who comes to this topic/thread, please be aware that this is a _PUBLIC_ forum. Search engines, nonmembers, and anyone with internet access can read...
by rmrichesjr
Sat Jul 13, 2019 5:26 pm
Forum: Church Account
Topic: CANNOT REGISTER IN LDS ACCOUNT
Replies: 2
Views: 87

Re: CANNOT REGISTER IN LDS ACCOUNT

The method that is the most likely to get the problem solved the most quickly is for her to talk to her ward clerk. In the interim, some of the information in the topic/thread at the top of this (the 'Church Account') forum might be helpful: https://tech.churchofjesuschrist.org/forum/viewtopic.php?f...
by rmrichesjr
Fri Jul 12, 2019 5:38 pm
Forum: Directory
Topic: ward directly does not diaplay
Replies: 3
Views: 170

Re: ward directly does not display

I cannot open my account when I use my membership record number. I know the number is correct. I keep receiving an error message that says I have more than one account open. I have asked the Church help desk to cancel my 2 accounts that are open and replace these 2 accounts with a new account. The ...
by rmrichesjr
Sun Jul 07, 2019 9:30 pm
Forum: General Discussions
Topic: Record of temple visits
Replies: 5
Views: 178

Re: Record of temple visits

All I have is a semi-educated guess, but (personally) I highly doubt it. The semi-educated part of the guess comes from a second-hand anecdote from an earlier stake I lived in. At stake conference, the stake leaders informed the visiting authority of the counts of temple visits by stake members duri...
by rmrichesjr
Fri Jul 05, 2019 7:37 pm
Forum: Church Account
Topic: Pathwayconnect
Replies: 1
Views: 100

Re: Pathwayconnect

If you are seeing this while using a web browser, is there any chance you have disabled cookies? If so, I think you'll probably have to enable them to get that to work.
by rmrichesjr
Tue Jul 02, 2019 8:34 pm
Forum: Other Websites
Topic: Missionary Portal Access
Replies: 85
Views: 91597

Re: Missionary Portal Access

Just to make sure everyone understands: This is a user-to-user mutual-help forum. It is _not_ an official help/support request channel. There's at best a fairly small chance anyone who has answers or can help will ever see this thread/topic. The best way to reliably get help/support is to go to the ...
by rmrichesjr
Fri Jun 28, 2019 8:26 pm
Forum: Church Account
Topic: Birthdate
Replies: 4
Views: 150

Re: Birthdate

Talk to your ward clerk. He can arrange to get the information corrected on the records.
by rmrichesjr
Sun Jun 23, 2019 7:51 pm
Forum: Church Account
Topic: Unable to sign in after password reset
Replies: 35
Views: 12701

Re: Unable to sign in after password reset

It sounds like the advice in the post immediately before yours would probably be applicable for this case as well. Earlier today, the servers were having problems. This is just a guess, but perhaps trying too many times to reset the password might have caused the account to be locked. If I understan...
by rmrichesjr
Sun Jun 23, 2019 4:16 pm
Forum: Church Account
Topic: Unable to log in to my lds tool account.
Replies: 1
Views: 196

Re: Unable to log in to my lds tool account.

Most likely, just wait until the servers and related infrastructure start working again. When that will be, I have no idea. It appears that today there are problems with a lot of the Church online infrastructure. There have been several posts in various areas on the topic.
by rmrichesjr
Sat Jun 22, 2019 4:53 pm
Forum: Church Account
Topic: cancel magazine subscription
Replies: 2
Views: 178

Re: cancel magazine subscription

Do you have a copy of a recent magazine issue from that subscription? If so, there should be contact information inside the magazine, likely within the first few pages. If not, there should be some customer support contact information at the magazines section of the online store. I tried to get an e...

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