Search found 183 matches

by jirp
Mon Jul 08, 2019 11:16 am
Forum: Leader and Clerk Resources
Topic: Not able to log in to LCR
Replies: 4
Views: 176

Re: Not able to log in to LCR

When is it happening is another key? Logging into anything church from about 10 am US mountain standard time to 2:30 pm yesterday was nearly impossible. As best I can tell there are simply too many people trying to use the church system on Sundays during those peak hours. Most Sundays logging on is ...
by jirp
Mon Jun 17, 2019 3:28 pm
Forum: Family History Centers
Topic: Lexmark printer: no more local scans?
Replies: 9
Views: 2556

Re: Lexmark printer: no more local scans?

Finally got it working. Stake technology specialists have additional help available in the family search help on the top right after you log in with your account. Lexmark printers entered in the search function and the 2nd article showed how to reinstall the app and reset the DNS info so it works. B...
by jirp
Mon May 06, 2019 2:31 pm
Forum: Family History Centers
Topic: Lexmark printer: no more local scans?
Replies: 9
Views: 2556

Re: Lexmark printer: no more local scans?

One of the things that I have encouraged my patrons to do is bring a thumb drive. You can scan straight the the thumb drive and you don't have to put it on the churches computers. It can be edited on the thumb drive at the computer and attacked to the Family tree from there. Clean and simple and yo...
by jirp
Sun Mar 31, 2019 2:25 pm
Forum: General Clerk Discussions
Topic: Emergency Plan
Replies: 19
Views: 5006

Re: Emergency Plan

oops hit enter too soon. Here is an updated action plan having eliminated HP and VT?HT from the wording. And a new divider pages file with more pages ready to print
by jirp
Sun Mar 31, 2019 2:19 pm
Forum: General Clerk Discussions
Topic: Emergency Plan
Replies: 19
Views: 5006

Re: Emergency Plan

More updates in. Find that the 1 inch notebooks are starting to get full so if you are starting fresh this might be better in a 1 1/2" notebooks. Here is a link for preparedness https://www.fema.gov/media-library/assets/documents/3261?fbclid=IwAR1yDoNaNzoxbR0U46wntB5uqohkU-vHT9xsGvsBHJPbyRwPmkC...
by jirp
Sat Mar 23, 2019 1:54 pm
Forum: Family History Centers
Topic: Lexmark printer: no more local scans?
Replies: 9
Views: 2556

Re: Lexmark printer: no more local scans?

Was this ever solved? I was just approached about our lexmark not scanning from the family history app on the printer and not scanning from a program on the computer. Don't know how long they have had a problem. "months" is the answer I get. Has it been a year? No idea. As best I can tell ...
by jirp
Sat Mar 23, 2019 1:25 pm
Forum: Announcements & Policies
Topic: Active vs. Less Active
Replies: 3
Views: 774

Re: Active vs. Less Active

There seems to be 2 questions here. Can you get enough numbers and can you get them geographically. So the first step is raw numbers. Say you currently have 2 wards and the 125 is the mimimum desired goal. That means to make 3 wards you would need the sacrament attendance in the 2 wards to be 125 X ...
by jirp
Tue Jan 15, 2019 9:16 am
Forum: General Discussions
Topic: member login/ contact global service center
Replies: 7
Views: 509

Re: member login/ contact global service center

We finally got through to global service center. It took nearly an hour on hold to get through and 3 1/2 hours trying over all. Yes he is a temple worker. He drives 120 miles each way to work at the temple at least 2 days a week and he is doing something with scheduling temple works besides. I do fi...
by jirp
Mon Jan 14, 2019 1:30 pm
Forum: General Discussions
Topic: member login/ contact global service center
Replies: 7
Views: 509

member login/ contact global service center

I have a member who's login is messed up. It gives a message that makes it sound like he is an employee. It then says to contact global service center. He has been unable to reach them for a week and asked for help. He keeps getting hold music or being told to call back during business. So I am tryi...
by jirp
Sun Aug 12, 2018 1:03 pm
Forum: Meetinghouse Internet
Topic: identifying problems
Replies: 5
Views: 768

identifying problems

Yet again today there was a long stretch where the church websites were unavailable if a login was required. Go to log in for LCR, the seminary site, directory or maps and the login screen freezes and eventually the message website down for maintenance appears. This problem usually happens roughly b...

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