Search found 760 matches

by craiggsmith
Sun Mar 17, 2019 12:27 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 372

Re: Problem Printing Financial Statement

It doesn't get that far, it's the generation of the PDF that has the problem. He has been printing from LCR but doesn't like it.
by craiggsmith
Sun Feb 03, 2019 11:06 am
Forum: Clerk Computers
Topic: Stake and HQ Accounts
Replies: 2
Views: 147

Stake and HQ Accounts

For the 3rd time I've run across a clerk computer that no longer has the HQ account nor the stake account I set up. They always claim not to have done anything. Is this something an update could have done or would the ward have had to manually delete them?
by craiggsmith
Sun Feb 03, 2019 11:04 am
Forum: Clerk Computers
Topic: Screensaver lock
Replies: 2
Views: 179

Screensaver lock

When I set up the machines for my stake they all had the screensaver lock screen enabled. Now I see they don't. Is this something wards would have turned off themselves or something the standard updates would have done?
by craiggsmith
Sun Jan 27, 2019 2:53 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 372

Re: Problem Printing Financial Statement

Some of these were just single page IROPs. But the progress bar showed it was trying to generate 67M, which seems really weird. And it would get into the 50s, then suddenly go back to the 30s. We have really poor internet in that building, but we tried when no one else was on the network and it didn...
by craiggsmith
Sun Jan 27, 2019 2:41 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 372

Re: Problem Printing Financial Statement

LCR works fine, but we still wonder why statements and invoices won't print within MLS. The issue is in the print dialog - the preview never finishes generating and the OK button is never highlighted. Oh well, just surprised no one has seen this issue. And no, rebooting didn't help.
by craiggsmith
Sun Jan 20, 2019 3:08 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 372

Re: Problem Printing Financial Statement

Thanks, I suggested that and they'll try that later. Unfortunately since we STSs can't access anything in LCR (even though we're expected to support it) I wasn't sure if that was available.
by craiggsmith
Sun Jan 20, 2019 2:30 pm
Forum: MLS Support, Help, and Feedback
Topic: Problem Printing Financial Statement
Replies: 10
Views: 372

Problem Printing Financial Statement

A ward clerk in my stake is experiencing a problem printing a unit financial statement within MLS. It begins to generate and the progress bar gets about 2/3 way through but never completes. Any ideas?

Thanks.
by craiggsmith
Sun Nov 18, 2018 3:09 pm
Forum: Webcasting
Topic: Audio backup
Replies: 6
Views: 540

Audio backup

I went to hook up the audio backup via the EJ-10 for our stake conference webcast and found that the phone line was no longer active. And then we received a letter about deactivating any non-necessary phone lines. Are cell phones the recommended backup now?
by craiggsmith
Tue Sep 18, 2018 7:24 pm
Forum: Meetinghouse Internet
Topic: Filtering Options
Replies: 4
Views: 673

Re: Filtering Options

Thanks!
by craiggsmith
Sat Sep 15, 2018 11:41 pm
Forum: Meetinghouse Internet
Topic: Filtering Options
Replies: 4
Views: 673

Re: Filtering Options

I attempted to change the firewall back to a different setting but it is not taking effect. I tried both Moderate and Managed, twice, and it still filters at Strict. Support rebooted the firewall as well to no avail.

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