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Meetinghouse Webcast Software Release Notes


All content on this page is moving to LDS Help Center under the Meetinghouse Technology topic. This page was supposed to be deleted at the end of October 2012.


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 Ldsorg int.png[Clerk Support]

The current available version of the Webcast Software is: 3.01.116

The latest available version of the Webcast Software can be found here. You must have a valid LDS Account to access and download the software.

Release notes summary

The table below summarizes the production versions of the Webcast Software that have been released. It also provides a summary of the features and fixes included with the release.

Date Version Features & Fixes
25 Feb 2010 2.0 This is the initial release of the Meetinghouse Webcast Software. As the underlying framework for 2.0 (Windows Media Encoder) has been discontinued, this software is no longer supported. Current users are encourage to upgrade to the latest version.
14 June 2011 3.01.101 Production release of the 3.0 Meetinghouse Webcast Software. More information on its features and functions can be found on the Meetinghouse Webcast Software User Guide.


Known issues

Known issues with Meetinghouse Webcast beta software are listed below. Also, review the Testing and Troubleshooting Frequently Asked Questions for more information.

Date Issue Title Comments
28 Nov 2011 Stopping a webcast: remote locations end before playing through the remaining buffer When stopping a webcast from the transmitting location, the receiving locations will also stop. This means that receiving locations will end before playing through the remaining buffer. After your meeting ends (eg. after the closing prayer), it is recommended that you wait a few minutes (at minimum one minute) before ending the Webcast from the transmitting location.
4 Dec 2009 USB capture cards: audio capture doesn't consistently work The Webcast team at Church HQ has tested several video/audio capture cards for use with Meetinghouse Webcast Software. We have tested cards for both desktop and laptop PCs. Video capture has generally worked fine with devices such as the Diamond VC600 USB capture device; however, the audio stream does not consistently come through.

Fix: Bring audio feed into your PC through the mic jack on your sound card instead of through the audio jacks on the capture device. Even better, use an internal capture card.

4 Dec 2009 Stopping & restarting webcast: remote locations cannot receive webcast To start a webcast, you must enter your unit ID, event ID, and select an event type. If you create a webcast with one set of parameters, stop the webcast, then restart the webcast immediately with the same parameters, your receiving locations may not successfully receive the new stream. Fix: change to a new event ID and then restart the webcast.
4 Dec 2009 Changing event type: remote locations cannot receive webcast To start a webcast, you must enter your unit ID, event ID, and select an event type. If you create a webcast with one set of parameters, stop the webcast, then change just the event type and re-start the webcast, your receiving locations will not successfully receive the new stream. Fix: change the event ID in addition to changing the event type and then restart the webcast.
4 Dec 2009 LDS standard desktop build: cannot webcast outside of the Church firewall For users who have the Church's standard desktop Windows XP build, the software works fine inside the Church firewall. Outside of the firewall, you will likely experience an error. Fix #1: establish a VPN connection, and the software should work fine. Fix #2: Go into Internet Explorer. Click on Tools / Internet Options. Click on the Advanced tab. At the bottom of the list, under the Security section, uncheck the "Enable Integrated Windows Authentication" option. Hit OK. Close Internet Explorer. Close Meetinghouse Webcast Software. Restart Meetinghouse Webcast Software.


This page was last modified on 16 April 2013, at 23:28.

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