Meetinghouse Internet policies and guidelines

All content on this page is moving to LDS Help Center under the Meetinghouse Technology topic. This page was supposed to be deleted at the end of October 2012.


The following policies and guidelines govern the implementation of meetinghouse Internet.


Meetinghouse Internet is managed by stake technology specialists under the direction of stake and area presidents.


All computers, access points, and other devices in the meetinghouse must connect to the firewall for Internet access rather than connecting directly to the ISP modem/router. Only the firewall can connect directly to the ISP modem/router. The firewall should be placed in a room behind a locked door with limited access.

Web Filtering

The firewall will filter access to Internet websites according to Church policies. For legacy firewalls, the stake president must select one of three filtering levels.


The facilities manager is responsible to make sure that Internet services are installed in a way that meets the Church's specifications, does not degrade the aesthetics of the facility, and avoids duplication of any other services (such as Internet service in Family History Centers).


High-speed Internet installation, equipment, and monthly fees are now paid by area offices and facility management groups. Stakes and districts currently paying for Internet out of local unit budgets should transition those costs to the local facilities manager. Cost must be reasonable. If the cost is too high due to technology availability, Internet service should not be installed.


A stake technology specialist capable of supporting the Internet in the meetinghouses should be called. Stakes that do not have local expertise should not connect their buildings to the Internet. Local Church employees, including area office staff, should not be asked to provide support for these networks as a responsibility of their employment. Support for the firewall and filtering solution is provided by the IT Support portion of the Church's Global Service Center.

Bundling services

No existing telephone services should be canceled or altered to accommodate a connection to the Internet. A new dedicated line must be ordered for the Internet connection if ordering digital subscriber line (DSL) service. Existing telephone lines cannot be shared, modified, or canceled in order to provide an Internet connection; neither should centrally managed phone reimbursement accounts be used. The invoice for the new line should be separate from the invoices for the existing telephone lines.

Wireless security

Each wireless access point should be configured to use a WPA2 preshared key or, at a minimum, a WPA preshared key if required for compatibility. This key, which should be changed on a periodic basis, can be shared as appropriate with individuals needing wireless network access. Local leaders should take steps to ensure that the wireless network in the building is only being used by appropriate people for appropriate purposes. The password for the wireless cannot be changed for 881W and 1041n wireless access points.

Virus protection

All MLS computers should be updated with the latest Local Unit Security Suite, which includes Sophos virus and spyware protection to safeguard data.

This page was last modified on 15 August 2012, at 15:52.

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