Local Unit Apps Help Options
If you are having problems with an application, want to learn how to use it, or want ideas on how you can use it better, there are several options available.
|Application||Official Help||Discussion Forum||Community Help|
|Notes||Help||Forum||Notes on LDS.org|
|Lesson Schedules||Help||Forum||Lesson Schedules|
|Leader and Clerk Resources||Help||Forum||Leader and Clerk Resources|
These pages have detailed help documentation for each application. In some cases this may include other resources like tutorials, videos, presentations, or FAQ lists.
Each project has its own discussion forum. Here you can ask others for help/ideas. You can also report issues you have found. If you are stuck, this is probably your best option. There is a large group of knowledgeable users willing to help answer questions, and these forums are often reviewed by the developers of the applications, so there is a good chance you could get your issue addressed directly.
These articles are written by community members. Some of the articles include helpful videos.
Each application has its own feedback link (usually somewhere near the bottom of the page within the application). You can submit ideas, questions, or problems to this link. They will be reviewed and prioritized by volunteers or project team members. Due to limited resources, you may get a quicker response from the community by using the forums listed above.
Technical support is available via phone as well. If you need immediate help, or have exhausted the other sources listed above, this is a good option. Phone support is usually oriented more toward clerks and leaders, so if you need to use this option, work through your local clerks or leadership and they can help you contact the help desk.