4. Designate a missionary to manage volunteers (project managers)
Running a community project can require a lot of time—sometimes, more time than the ROI with volunteers yields. Coordinating with the many volunteers (in some cases, hundreds of volunteers) can be overwhelming. Volunteers often need a lot of information and direction. It's not likely that as a project manager you'll have all the bandwidth you need to communicate, inform, and give feedback to each volunteer. Designating a Church service missionary to manage volunteers on your project can provide the bandwidth you need to effectively manage your community.
Church service missionaries provide long-term, consistent effort on a project. Unlike regular volunteers, who may lose interest after a month, the Church service missionary is there for the duration. ICS Church service missionaries typically work between 20 to 40 hours a week. Missionaries serve for at least six months, up to maximum of two years. At the end of their mission, their service period can be renewed. For example, after six months a missionary, with permission from his bishop and stake president, may serve for another six months. There is no limit to how many times the mission is renewed. During his or her service mission, a missionary’s stake president fills the role of mission president.
Before they're given an ICS assignment, missionary candidates are screened for technical skills and experience. Not every candidate will be qualified for many ICS assignments. Some may have the skills for clerical tasks, while others are more suited for highly technical responsibilities. Some missionaries are retired former IT professionals; others are young tech-savvy digital natives. No missionary will be assigned to a task beyond the scope of his or her knowledge, nor will a project manager be assigned a missionary who cannot complete necessary assignments. Missionaries are matched with projects to the benefit of all parties.
All missionaries have been endorsed by their bishops and stake presidents and are current temple recommend holders. As a result, Church service missionaries can be given access to the same potentially sensitive information as ICS employees. Sensitive data should be no more an issue with ICS Church service missionaries than it would be with ICS employees.
The costs of a Church service missionary are minimal. Church service missionaries do not bill towards any projects. However, if the missionary is located on site at ICS, the missionary will need a desk, an official e-mail address, a computer, and any other required provisioned equipment. Remotely located missionaries do not need office space, since they are off-site, and they use their own computers. However, remotely-located missionaries will need an official e-mail address and VPN access.
Although it's convenient to have a missionary on-site at the Riverton Office Building, you have a much greater selection of potential missionaries if you allow them to work remotely.
Finding a Church service missionary
To get a Church service missionary on your project, first decide what skills are required for the position. Send an e-mail to firstname.lastname@example.org outlining the requirements you need. Some general roles have an ongoing need, such as for testers, writers, project managers, developers, and community leaders. LDSTech constantly advertises for service missionaries; LDSTech is the recruiting arm of the community for Church-service missionaries for ICS. Many potential missionaries are merely waiting for the right project. Depending on your requirements, you could have a missionary in as little as a week, but it’s possible it may take longer to find the right person.