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New Functions Added to Clerk Resources Print E-mail
Written by Tom Johnson   
Monday, 10 September 2012

Clerk Resources has been updated with many new features, enhancements, fixes, and other improvements. Some of the updates include the following:

  • Local unit organizations have been modified or expanded to align with the Church Handbook of Instructions and priesthood council direction.
  • Boundary and Leadership Change Request forms in PDF format can now be downloaded by stake and district leaders.
  • Data privacy statements (which some countries require be posted in meetinghouses) are now available in Clerk Resources in addition to the Official Communications Library.
  • For units in the United States and Canada, a new “Order Office Supplies” link will be available on the Clerk Resources homepage.
  • Clerk Resources now supports the new header menu structure released by in late July 2012.
  • The “Members Moved In” report groups households together that moved in on the same date.

For more details about the release, see the Leader and Clerk Release Notes.

Clerk Resources

LDSTech Missionary and Long-Term Volunteer Spotlight: Elder Sorensen and Brother Downey Print E-mail
Written by Rob Goates   
Thursday, 27 September 2012

Church-service missionaries and long-term volunteers are an increasingly important part of the ICS Department. These hard-working men and women serve in various roles that save the Church valuable time and resources. The following stories present two good examples.

Elder Sorensen

Elder Joshua Sorensen, a Church-service missionary from South Jordan, UT, has been serving for six months. He is now considering extending another six months as he prepares to submit his mission papers to go full-time.

“I would love to go full-time after serving a Church-service mission,” Elder Sorensen said. “The experience of living the mission rules and getting the experience will benefit me as I prepare. Any way that I can serve in building up the Lord’s Kingdom is a privilege for me.”

Working specifically with the database for Church asset management, Elder Sorensen helps track and organize the machines and software in the Church’s possession. Thanks to his contribution, this provides a comprehensive list where someone can search for a specific machine or software.

“I feel closer to the Lord through my service and am grateful for the opportunity to save the Church valuable time and resources in assisting in Church resource management,” says Elder Sorensen. “I love to serve in any capacity that will move the Kingdom forward.”

Recommended Browsers for Tools Print E-mail
Written by Tom Johnson   
Wednesday, 19 September 2012

Recent posts in the LDSTech Forum have highlighted some incompatibility problems for people using Internet Explorer 8 with tools. The directory, calendar, and other tools have various incompatibilities with Internet Explorer 7 and 8. Sometimes the tools function correctly but don't always display as intended. Other times, as with newsletter, functionality isn't the same (image uploads for the newsletter do not work in Internet Explorer 8 or 9).

About 67 percent of clerk computers are still running Windows XP, which is not compatible with Internet Explorer 9. So if Internet Explorer 7 or 8 is the only browser on your clerk computer, you won't have the best experience with many of the tools.

To ensure the best browsing experience using the new tools on, update to a newer supported browser such as Google Chrome or Mozilla Firefox. This will typically resolve most issues encountered.

Both Chrome and Firefox support a number of advantages. In addition to loading faster, these browsers support current features and technologies that project teams are starting to take advantage of, such as responsive design for mobile-friendly displays.

Safari (the default browser for Macs) works too, but most quality assurance testing in ICS is not done with Safari, so there may be unidentified issues with Safari.

New Opportunity to Test Family Sharing and Heritage Services Print E-mail
Written by Jim Ericson   
Friday, 28 September 2012

FamilySearch testing opportunity

A new opportunity to test online services based on common ancestry is now available. The services are designed to help Church members share information and media. No previous experience or specific expertise is required.

To participate, please complete a seven-question survey. You will then be qualified to test these new services and provide valuable feedback before the services are made generally available.

Upon completion of the survey, you will be added to our list of volunteers. You will periodically receive e-mail messages asking you to evaluate some aspect of an online experience designed for families. Examples may include uploading a photo, testing a registration process, starting a simple family tree, or completing a small survey. Each evaluation should take between 10 to 15 minutes. The frequency of requests should be less than once per week on average.

>> Volunteer to test online family sharing and heritage services.

New Calendar Video Tutorials Print E-mail
Written by Tom Johnson   
Tuesday, 02 October 2012

New video tutorials are available for the calendar. These video tutorials provide three-to-five minute movies showing various tasks and concepts with the calendar. The video tutorials cover the following topics:

  • Setting Up the Calendar
  • Understanding Calendar Views
  • Subscribed Calendars and Locations
  • Syncing the Calendar
  • Creating Calendars
  • Scheduling Events
  • Sending E-mail Reminders
  • Editing Repeating Events
  • Dealing with Event Conflicts
  • Reservations Versus Events
  • Creating Reservations Calendar Video Tutorials

To view the videos, first go to the calendar by going to Click Sign In/Tools and then select Calendar. In the calendar, click the gear icon (Settings) and then click Help. In the Help, click the Videos tab.

You can also go directly to the calendar help here.

LDS Tools for IOS Temporarily Unavailable from App Store Print E-mail
Written by Justin Krebs   
Tuesday, 16 October 2012

Oct 20, 2012 Update: LDS Tools is now back in the app store. Version 2.1.1 has been released. See this post for more details about the latest release.

LDS Tools

LDS Tools 2.1 for iOS was released to the app store late last week, and shortly after releasing it, a major performance issue was identified which required us to remove LDS Tools from the app store. We have resolved the issue and LDS Tools 2.1.1 should be available in the app within the next 5 to 7 days.

Needed: Web Developers of Other Languages for Input on Native Fonts Print E-mail
Written by Aaron Barker   
Wednesday, 17 October 2012

As we continue to expand our offerings in other languages, we find that the basic "Arial, Helvetica, Sans-serif" fonts don't display well in other languages. Default sizes may be too large or too small, glyphs may display poorly (jagged edges), and so on.

When a new language becomes available (or when its offerings expand) on, we try to find the best fonts to use for that language. Unfortunately, it's not always easy to find information about the best web fonts for each language.

We usually explore existing sites in that language to see what fonts are used. However, often what we find is inconsistent. It's not clear if the fonts they use are standard best practices (like Arial, Helvetica or Verdana), poor but commonly followed practices (like Comic Sans), or custom embedded fonts. We also don't know what the font looks like to a native speaker. For example, sometimes it's not clear whether the font is serif or sans serif (or if those even exist in the language).

We would like to have contact with web developers who are native (meaning, developers who actually work in a given language) and can recommend a list of fonts for that language.

We have a lot of Asian languages coming up right now, so that is our immediate need, but any language (that isn't a Roman language) would be helpful.

If you can be of assistance in this area, or know someone who can, please let us know by adding your comments on this LDSTech Forum thread.

We may not use your services immediately. But it would be great to have resources to go to if and when we do need them.

WordPress Developer Needed for Group Photo Tagging Plugin Print E-mail
Written by Gordon Clarke   
Wednesday, 17 October 2012

The Family and Church History Departments are conducting photo and document tagging pilots in various communities (for example, Snowflake, Arizona; Family Organizations; and Census Records) to help tag historical images.

WordPress will be the software platform used for the pilot efforts. Advanced WordPress coders are needed to co-develop a plugin (or enhance an existing one) that has the following features:

  • Tag people in photos: Community users can click on faces (or other objects) in photos and type in names and other information.
  • Tag location in photo: Community users can type in a location field. Location is tied to a map (geotagging).
  • Identify the date of photo: Community users can add the date (or the approximate date) of the photo.
  • Identify the event in photo: Community users can associate an event tag with the image. Users would be able to create or use existing tags.
  • Post links: Community users can post and associate links to a photo.
  • Post story: Community users can draft a story and associate it with a photo. The editing tool would have basic text formatting options (for example, bold, italic, underline, styles, font size, bullets, indentation).
  • Search FamilySearch API: Identify persons in FamilySearch FamilyTree that match with those with photo tags.
  • Source Posting: Post to FamilySearch the source descriptions and references that match the citations.

Getting Involved

To get involved in the project, join the Ancestor Story Chain (WordPress) project by doing the following:

  1. On LDSTech, sign in with your LDS Account.
  2. Click Projects.
  3. If you haven't already completed the Profile subtab, complete it now. This subtab prompts you to agree to the Individual Contributor's License agreement, which is necessary before working on a community project.
  4. Click the Ancestor Story Chain (WordPress) project.
  5. Scroll down and click Join Project.

After you join the project, project leaders will be notified that you joined.

For questions and other information, contact Gordon Clarke at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

CDIR Upgrade Print E-mail
Written by Tim 金龙Λ̊™ Riker   
Thursday, 18 October 2012
CDIR, the LDAP interface used on and is being upgraded to a new schema. Development sites will be effected. Production sites on should not be effected.
New Book of Mormon App Available to Share with Friends Print E-mail
Written by Tom Johnson   
Friday, 19 October 2012

The Book of Mormon app that was previously only available as a Windows app is now officially available on Android, Apple, Windows, Nokia Symbian, Nokia Series 40, and Java Phones (J2ME).

According to Church News and Events, "the purpose of the new Book of Mormon app is primarily to make the text and audio recordings of the Book of Mormon accessible to those of other faiths." As such, "the app is simply a digital version of the print Book of Mormon, but without footnotes or cross-references."

The app allows you to download the Book of Mormon in 32 languages. If you want to listen to the narration, you can choose audio in five main languages: English, Japanese, Korean, Portuguese, and Spanish. The app can also be viewed on both mobile devices and tablets.

See "Church Members Are Invited to Share New Book of Mormon App with Friends" for more information.

The following screenshots show the Android version of the Book of Mormon app.

screenshots from the Book of Mormon

To download the app, search for "Book of Mormon" in your device's application store, or go directly to the Book of Mormon app page in iTunes or Google Play. Look for this app icon:

For more information, see previous articles on the topic:

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