New FamilySearch Indexing App Now Available PDF Print E-mail
Written by Danie Probst   
Friday, 10 February 2012

12/18/2012. For an update on this app, see this post on the Family Search blog: The Mobile App—What We've Learned.

The Church has released an early beta version of a new mobile app—FamilySearch Indexing—for iOS and Android platforms. You can start indexing right away by downloading the app. Just search for “familysearch indexing” in the iOS App Store or Android Market.

In order to use the app, you must sign in with your LDS or FamilySearch account. If you don’t already have an account, you can easily create one here.

Once you download the app, sign in with your LDS or FamilySearch Account.

About indexing

Indexing is the process of transcribing information on scanned or photographed historical records in order to create a searchable index. Without indexing, images of these historical records can only be browsed, making it difficult and time-consuming to find names of interest for family history.

A guide built into the app answers many common questions about indexing.

Snippets rather than documents

The FamilySearch Indexing app simplifies indexing by allowing you to transcribe individual names, or “snippets,” on your mobile device instead of downloading larger batches of names that must all be transcribed as part of a group. (You also have the option to view the entire document so you can see the name in context.) You can set a difficulty level and skip snippets that are too hard to read.

The app makes indexing fast and easy so you can do family history in smaller amounts of time. You can index while waiting to be seated at a restaurant, while on hold on a phone call, and many other times when you only have a few minutes.

Work offline

You can also index offline when you download more snippets into your queue. By default, you’ll store 25 snippets in your queue, but you can increase the count to 500, or decrease it to 5. The only drawback to working offline is that you can’t see the context of the snippet in the larger document, which sometimes helps by letting you see how the writer may have formed certain letters.

Confirmation rates

Because indexing involves interpreting handwriting that is sometimes hard to decipher, it can be difficult to get completely accurate results. To increase indexing accuracy, the app requires snippets to have a 75% consensus to be approved, at least for the app’s initial pilot period. This means that three out of four people who index that snippet will need to agree before it can be indexed. That number may be adjusted later as genealogists determine the most effective confirmation rate.

Feature roadmap

The app is still in its early stages of development, but FamilySearch will be working to enhance the user experience of the app and also add more features. Some of these features include giving administrators access to reports, keeping track of all indexing users have done, and more.

Crowdsourcing

The FamilySearch Indexing app shows how effective crowdsourcing can be in furthering the work of the Church. People all over the world can index names easily and effectively, which in turn makes it easier for others to search for and find information about their ancestors for genealogy.

Indexing is an easy way to get started with genealogy, and maybe after trying the Indexing app, you’ll have the momentum you need either to continue or start doing your own family history.

 

Comments  

 
# Gordon Bean 2012-02-10 18:43
I like the snippets idea. Is there any chance this same work model will be applied (or provided as an option) to PC users?
 
 
# Scott Flinders 2012-02-20 15:53
This is a good suggestion. As we design future indexing clients, it makes a lot of sense to design first for the mobile user. This tends to provide a more simple interface that works equally well for traditional operating systems. However, it's often helpful (and more efficient) to see an entire image and index everything at once.
 
 
# Twana 2012-02-26 11:51
Quoting Gordon Bean:
I like the snippets idea. Is there any chance this same work model will be applied (or provided as an option) to PC users?


The download is available for PC users here:
https://indexing.familysearch.org/newuser/nugetstarted.jsf#
 
 
# Ferries 2012-02-28 20:29
I have tried the app with both an apple IPod and my android phone and found that in both devices that it would not log in because it says that there is no connection yet it is working because I can use both devices on other apps and they work perfectly. Its just this app it does not see the WIFI connection. Is anyone seeing this?
 
 
# Shawn 2012-02-28 20:42
I am having the same (or similar problem). I can successfully log in to my familysearch.org account, but when I try logging in to the app on my Android-based phone I get the following message: "Sign In Failed: Unable to contact authentication service. Please make sure you have a network connection and try again." I have confirmed in multiple ways that I do have a strong connection. Any ideas?
 
 
# Mark W 2013-02-17 16:59
Same problem here on my Kindle Fire.
 
 
# Irene Winterburn 2012-03-04 16:52
I have an iPhone 3G and it works great!
 
 
# 82blazerman 2012-06-06 19:20
Do I imput last name first or first name first?
 
 
# Marc Jorgensenb 2012-07-29 10:47
Quoting 82blazerman:
Do I imput last name first or first name first?


I have the same question
 
 
# Samuel Jackson Powell 2014-04-27 14:26
Also, on my kindle fire, i can't expand it, i can only sees the snippets. Why is this!
 
 
# Phil 2012-02-12 14:44
This is exactly the technology i need to be able to contribute. I'm mostly away from my computer so I rarely have opportunities to do indexing. Now that its on my ipod, i can do it all the time, anywhere i have free time.
 
 
# Caroleen Kelly 2012-02-12 22:22
Love the app. I'm glad to have the option for a full page view, though. That way I can compare other words and letters on the page with the handwriting in the snippet. I shared this app with a few friends and they had it on their phones within a minute or two.
 
 
# Jamie 2012-02-27 10:58
Quoting Caroleen Kelly:
Love the app. I'm glad to have the option for a full page view, though. That way I can compare other words and letters on the page with the handwriting in the snippet. I shared this app with a few friends and they had it on their phones within a minute or two.

There are 2 symbols that show up between the undo and skip. One shows just the current record and one will show you the entire document.
 
 
# Christine Peterson 2012-02-13 17:45
Does it work on the Kindle Fire? And if so is there a link for downloading it?
 
 
# Scott Flinders 2012-02-20 15:58
Yes, it does work on the Kindle Fire. We are working towards getting it in the Amazon store; however, in the mean time, you can contact FamilySearch support and they should be able to provide you with a direct link to the apk.
 
 
# Brandon Bauman 2012-02-26 08:18
Christine -

Here is a link to download the .apk file directly to your kindle fire - simply view this page and click the link from your device.

http://dl.dropbox.com/u/9833759/Indexing%20Mobile/indexing.apk
 
 
# Samuel Jackson Powell 2014-04-27 13:24
The link works great. Once downloaded, tap menu in the silk browser (three lines upper left) tap downloads, then tap it to install.
 
 
# Darren Wood 2012-02-15 07:38
First off, I love the iPod indexing app. I do several names as I ride in to work on the bus each day.

I have an enhancement idea…

Every day I sign-in (enter my passcode) to my iPod several time a day (perhaps 6 to 10 times). Could you extend that iPod login process such that after I’m successfully signed-in, it then require me to also index a name (make that configurable so maybe I want to do 3 names each time). Of course you could have a “bypass” button for those times I’m in a hurry, but with that, I would personally do 6 to 10 names a day without even thinking about it. Multiply that by how many iPod/iPhone user are using this app…

I have a secondary motive for this: my wife’s iPod is constantly missing because my teenagers are using it…before they start playing their games, etc, this would force them to do something productive with their time -- so maybe that “bypass” button could be disabled through configuration :-)
 
 
# Carmelo 2012-02-15 11:10
If I've a Nook tablet, it is possible to download it?
 
 
# Scott Flinders 2012-02-20 16:04
It might be possible to side load it. You could contact FamilySearch support to get the apk directly and try it.
 
 
# Brandon Bauman 2012-02-26 08:21
If you view this page and copy this URL into your browser using your Nook, you should be able to install it. You may need to enable the installation of 3rd party apps from unknown sources in your device settings.

http://dl.dropbox.com/u/9833759/Indexing%20Mobile/indexing.apk
 
 
# Jenni Lee 2012-03-11 18:52
I did this for my kindle fire, as it says is possible in an earlier message, and enabled the installation of 3rd party apps, but still not working. Any suggestions?
 
 
# Greg Fabiano 2012-02-15 11:58
I've just recently gotten hooked on indexing. Does Family Search have any plans to create an app for the WebOS (Palm Pre & HP TouchPad) platform?
 
 
# Jace 2012-02-19 22:47
Why do all these comments go unanswered?
 
 
# Scott Flinders 2012-02-20 16:08
Because the product manager hasn't been doing a good job of monitoring these comments. :)

Sorry.
 
 
# Scott Flinders 2012-02-20 16:07
We don't currently have any plans for the WebOS platform. At this point, we're only focusing on Android and iOS. We're using the Titanium platform to develop the mobile app, so we're limited to what's supported there.
 
 
# LMark 2012-02-20 16:57
I've noticed that indexing done on the app does not show up on the ward reports that are generated. Are there plans to have indexing done on the app show up in the reporting? If so, do you know how soon?
 
 
# Scott Flinders 2012-02-21 12:51
This is an early release of the app and it is not integrated into the rest of the indexing system. However, we do have plans to integrate it. So, eventually, you should see the work you do on the mobile app reflected in your history and reports.

Sorry, but we don't have a date established yet for when that will be complete.
 
 
# Howard Wattleworth 2012-04-16 12:00
Do you have an update on the integration of the data into Stake Reporting? Lots of our youth and adults are using the app but no reporting yet.

thanks,
Howard


Quoting Scott Flinders:
This is an early release of the app and it is not integrated into the rest of the indexing system. However, we do have plans to integrate it. So, eventually, you should see the work you do on the mobile app reflected in your history and reports.

Sorry, but we don't have a date established yet for when that will be complete.
 
 
# sjensen06@gmail.com 2013-03-09 14:15
Scott, I'm trying to find out what is the status of the Indexing app. Has it been discontinued (doesn't seem to be available anymore on iTunes store). Our stake YM and YW are encouraging the youth to use it. But do the indexed names actually go somewhere or is it still just a beta test, or has it been discontinued? Can you let me know? Thanks. Stan Jensen
 
 
# MB 2012-02-20 17:02
Some people using the app have said they think everyone using the app is getting the exact same images, and that the images are really only testing the app and not being used for indexing. Is this true? We are focused on getting our youth to use the app, but I don't want them to get discouraged if they feel their work is being used only for app development and that they aren't really indexing names. Can you clarify?
 
 
# Scott Flinders 2012-02-21 12:59
We are using a combination of previously indexed images and images that have not yet been indexed. We're doing that so we can analyze the accuracy, efficiency, etc. of this indexing model compared with the traditional model. Once the initial image sets have been processed and analysis completed, we will probably transition to a pool of purely unindexed images.

However, it is fair to say that all of the work being done will be used (either to improve accuracy of existing indexes or make new names available).
 
 
# Melissa 2012-02-25 10:12
Would it be possible for the names to come from the same document (like previous batches?). I work hard to understand the writing style of one individual and index one name, and the next name is from a completely different document. In my previous indexing experience, after indexing one page worth of names, I could read the cursive easily like it was an old friend's handwriting (even though it seemed like a foreign language when I began the page). I know that it probably isn't possible if one does a name here and there, but what if they are doing them back to back.
 
 
# Steven N 2012-02-25 18:09
I'm hooked! What a brilliant idea. I posted the link to this article on Facbook and would encourage everyone else too as well.

I have a suggestion for an enhancement. I've noted that in some iOS apps, you can customize the keyboard. For example, I've seen where the @ symbol has been included for a sign in screen. If there's any way to accomplish it, it would be great to have the ? and * symbols on the same keyboard screen as the letters. If that won't fit, then maybe the * and ? could be placed on the same symbol shift screen. As it is now, you have to shift to symbol and then shift again into the next level of symbolls to get to the *.

What an awesome app!
 
 
# paola 2012-02-25 21:11
Would it work with PlayBook?
 
 
# Brandon Bauman 2012-02-26 08:12
The Indexing mobile application is only compatible with iOS and Android operating systems. The PlayBook OS is currently not compatible. Though seeing that there are development tools for blackberry, it is possible that it will be a compatible device in the future.

https://wiki.appcelerator.org/display/guides/Quick+Start
 
 
# melinda mustered 2012-10-08 09:04
Is there any word on the ability of indexing on the blackberry playbook coming soon?
 
 
# Mitch W 2012-02-26 07:15
This is incredible! I love that I can do family history work so easily and for as much or as little time as I have. Thank you!
 
 
# Sherron 2012-02-26 16:30
Will it work on a Kindle?
 
 
# Sherron 2012-02-26 16:38
I should have been more specific. Will it work on a Kindle keyboard?
 
 
# Brandon Bauman 2012-02-27 14:58
Quoting Sherron:
I should have been more specific. Will it work on a Kindle keyboard?


We do have users who are using their ipads with a keyboard. We have not tested it yet with a Kindle. If you are willing to test this and give us some feedback, we'd love to hear from you.
 
 
# Jenni Lee 2012-03-11 18:54
I would love to try this on my kindle fire, but cannot get it to work as described above.
 
 
# Kevin S 2012-04-28 14:04
I just got it to work on my Kindle Fire. First I tried just typing in the link on my Fire that was mentioned earlier. It didn't work, so I reread the instructions. I opened this page on my Fire, then scrolled down to the link for the apk file, held my finger down on the link, copied it, pasted it into the web browser bar, and it automatically downloaded it. I then went to the downloads tab in the web browser, clicked on the link for the indexing apk file, and my Fire said it wasn't allowed to open third party apps. I clicked on the settings pop-up window, allowed the installation of third party apps, went back to the web browser, clicked on downloads, clicked on the indexing app, and installed it. It works fine. I hope that helps if you haven't figured it out yet.
 
 
# AFinch 2012-02-26 18:42
I have indexed 165 names, but have only received one matched consensus. I wondered if I was something I was doing wrong. Do you go first name last name or last name first name?
 
 
# Jamie 2012-02-27 11:02
Quoting AFinch:
I have indexed 165 names, but have only received one matched consensus. I wondered if I was something I was doing wrong. Do you go first name last name or last name first name?

I have had this same question. On regular indexing there's a box for first name and one for last name, but it's not clear what should be done on the app. Does anyone know?
 
 
# Brandon Bauman 2012-02-27 16:58
Quoting AFinch:
I have indexed 165 names, but have only received one matched consensus. I wondered if I was something I was doing wrong. Do you go first name last name or last name first name?


The answer would be to type the name as you see it arranged on the image. Typically, that's First name, then Last name.
 
 
# Daniel Maughan 2012-03-05 23:14
Quoting Brandon Bauman:
Quoting AFinch:
I have indexed 165 names, but have only received one matched consensus. I wondered if I was something I was doing wrong. Do you go first name last name or last name first name?


The answer would be to type the name as you see it arranged on the image. Typically, that's First name, then Last name.


On all the snippets I've seen they are 'last name', 'first name'. I've been indexing them 'first name' 'last name' and I take it that's wrong because I have '0' matched...?
 
 
# Brandon Bauman 2012-03-12 09:43
If you did it as the image displayed, then you did it correctly.

There are 2 possibilities for the '0' matched. 1 is that at least 3 people need to index each image and have indexed it the exact same way before a matching consensus is achieved.

The second is that in order for a matching consensus to be achieved on data where we have a truth set (Previously indexed data) to go by, you need to match that. If no one matches that truth set, you will not get a "matched consensus". We are currently in the process of beginning to review that data and once we have, you may see some matched consensus points appearing.
 
 
# Darrin Hancock 2012-03-06 01:07
Quoting Brandon Bauman:
Quoting AFinch:
I have indexed 165 names, but have only received one matched consensus. I wondered if I was something I was doing wrong. Do you go first name last name or last name first name?


The answer would be to type the name as you see it arranged on the image. Typically, that's First name, then Last name.

When there is a " do I need to look at the larger image and replace the " with the name that the " is referring to? Or do I still just type what I see?
 
 
# Brandon Bauman 2012-03-12 09:45
When there is a " do I need to look at the larger image and replace the " with the name that the " is referring to? Or do I still just type what I see?

Yes. Unfortunately for some names, you may need to see a previous image for that information. Unfortunately, we do not have that capability in the application at this time.
 
 
# Steven N 2012-02-26 22:02
Feedback: When I first started using the app, I left the difficulty level at easy. The images I was given were typed instead of handwritten so you would think they would be the easiest to extract. However, they are quite difficult due to the quality of the characters. Just thought I would mention that in case others try to do some indexing for the first time and get a bit discouraged because they easy level is a bit difficult. I know there's a skip option but the researcher in me feels that skipping an image is just passing it along to someone else instead of doing your best to figure it out. So I guess what I'm saying is the easy mode seemed a bit hard to me for about 3/4 of the images I saw. So it made me wonder what the difficult level was like :)
 
 
# Brandon Bauman 2012-03-12 14:59
Thanks for the feedback. I'll pass this to the management of the app.
 
 
# Steven N 2012-02-26 22:06
Possible enhancement: Provide an option under the settings section to specify preferred languages. It might allow the indexing service to better match indexers with snippets. I didn't run across any non-English documents while indexing yet. But thought I would mention this for the future as either foreign collections may be thrown in the mix and make it difficult for English readers, or the multilingual talents of English readers or foreign participants may not be leveraged as successfully if they're not given the option to index non-English records.

You guys may already have this on the list of enhancements.

Which reminds me, is there a public enhancements list so we can see what's already planned or being considered? Might save a lot of time in people sending feedback, or give them ideas to improve on the enhancements being looked at.
 
 
# Brandon Bauman 2012-03-12 15:01
Enhancement request sent. Thank you!
 
 
# Steven N 2012-02-26 22:19
Enhancement idea: rewards system :)

Instead of just having a stats section, turn it into an achievements section. Use digital "badges", titles, etc. to indicate certain achievements. Like:

100 names indexed medal
1000 names indexed medal
10,000 names indexed medal
Feb top 10 indexer
Insane indexer title (indexed at least 1 name ever day for a month.
Completely insane indexer title (indexed at least 1 name every day for a year)

You get the picture. You could have a lot of fun and make the "badges" artistic - kind of like special medals. Would appeal to young and old audiences and make it a fun way to set goals and make the app go viral.

It may seem like this would be way down on the list, but making it fun may open this up to more volunteers which translates into faster indexing. So look at it from an efficiency standpoint instead of just a whistle or bell.
 
 
# JamieBEE 2012-03-11 18:17
Quoting Steven N:
Enhancement idea: rewards system :)

Instead of just having a stats section, turn it into an achievements section. Use digital "badges", titles, etc. to indicate certain achievements. Like:

100 names indexed medal
1000 names indexed medal
10,000 names indexed medal
Feb top 10 indexer
Insane indexer title (indexed at least 1 name ever day for a month.
Completely insane indexer title (indexed at least 1 name every day for a year)

You get the picture. You could have a lot of fun and make the "badges" artistic - kind of like special medals. Would appeal to young and old audiences and make it a fun way to set goals and make the app go viral.

I LOVE this idea and would be willing to contribute designs for badges.
Who do I contact in order to contribute?
 
 
# Brandon Bauman 2012-03-12 15:01
Enhancement request sent. Thanks!
 
 
# Steven N 2012-02-26 22:25
Possible enhancement: After "submitting" your indexed name, immediately see what others have submitted for that same name to compare yours (if available) and provide an option to change your submission prior to committing it. Might increase "consensus" hits and over-all accuracy.
 
 
# Brandon Bauman 2012-03-12 15:02
Sent. Thanks!
 
 
# Cristian Belmar 2012-02-27 05:09
So great!!
I think soon we will have an Android Family Search app for work in travels or way to work.

Greetings from Chile.
 
 
# Kurt G 2012-02-27 08:00
Thanks, this is a great idea for those of us that do not make time to sit at a computer. keep up the good work.
 
 
# Wellington Badu 2012-02-27 12:20
Fantastic !!!
I want to help on this work and now I can.

Thank you for the marvelous work.
 
 
# Jill 2012-02-28 19:35
What about for Windows phones? :D Meanwhile, I'll just keep indexing away on my laptop.
 
 
# Timcdfw 2012-02-28 23:20
Login error....seems to be an issue for others too

" Cannot connect to Authentication....."

My login on the site works fine....

iPhone 4

Any ideas?!
 
 
# Brandon Bauman 2012-03-12 15:04
There have been issues with the authentication system. If it happens again, call us at 866-406-1830 and let us know it is happening. We'll get it reported and hopefully resolved more quickly. Thanks!
 
 
# Kay Suber 2012-03-03 00:41
I am so excited about introducing this new APP to the youth in my ward as well as my Grandchildren. My grandson who is 11yrs old did some name tonight and also learned regulard indexing online and did better with it than I do. The Lord has given our youth the ability to learn computers, tweet, Text messaging very quickly at an early age.... so they can be guided to help with this work for our dead with their nimble fingers and their great drive for knowledge of computers. I'm looking forward seeing more kids learn indexing, using their skills and spending their time in a very useful way ! Can't wait to teach my other grandson who is 9 and his freinds at church.
 
 
# Rhonda Loose 2012-03-03 13:32
I indexed quite a few snippets but now I keep getting blank images. How can this be corrected?
Thanks.
 
 
# Brandon Bauman 2012-03-12 15:07
Thank you for the feedback. We are aware of some problematic images in the program. We are hoping to remove them. Until then, try removing and reinstalling the application from your device. Let me know what happens.

Thanks!
 
 
# Carole Myler 2012-03-05 10:34
I would like to talk to someone who could help me get on familysearch.indexing as I have changed my Internet Provider and no long can get on to do indexing with my old Internet Address but do have a new one and would like to continue indexing. Who do I contact?
 
 
# Brandon Bauman 2012-03-12 15:08
http://contact.familysearch.org

Take your pick from there or call us at 1-866-406-1830 or support@familys earch.org

Thanks!
 
 
# Jay Kyle 2012-03-05 22:19
This is a solution that's poised to take off. I'm seeing more iphones at church these days with scriptures on them used in Sunday School. I know I have 45 minutes every morning on the train I can dedicate to indexing.
 
 
# Darrin Hancock 2012-03-07 20:07
There is a question I have. When there is a " or a ditto do I need to look at the larger image and replace the " with the name that the " is referring to? Or do I still just type what I see?
 
 
# Brandon Bauman 2012-03-12 15:09
" is a ditto mark and you should be putting the last name there that it substitutes. You should be able to see it by looking at the complete image.

If you cannot see the name because it resides on a previous page, just put in the " mark as we do not have a feature for you to view a previous image at this time.

Thanks!
 
 
# Flo 2012-03-08 07:39
Hi I was working with the app ang its great :)
But if I want to work offline the 500 would not work just 100 You might want to fix that :)
 
 
# Brandon Bauman 2012-03-12 15:11
Options of 50, and 100 as well as 500 are already available.

Thanks!
 
 
# Mark Hoopes 2012-03-10 15:21
A few people have asked about the Ditto Marks ("). There is a section in the guide that tells you how to handle them (which may have been added recently). It says that you should go to the full image view, identify where the snippet appears in the full image and what information is being referenced, then type that information. So don't type the ditto, type the actual name being quoted.

I think the app is great as well. My question is around the resolution of the full size image. I often find it easy to read the snippet by by the time I've zoomed in to read the text from the ditto mark, it is too blurry to make out. Higher resolution means larger file size, but I'll take every pixel I can get on some of these.
 
 
# Brandon Bauman 2012-03-12 15:13
Thank you for the correct answer on the Ditto Marks. We appreciate your assistance.

As for the image size, I'll make the suggestion. Thanks!
 
 
# Josh Timothy 2012-03-11 11:14
Do I type in the names as it shows up on the screen? Or do I type the first name first followed by the last name?
 
 
# Brandon Bauman 2012-03-12 15:14
As it shows on the screen. The most principal rule is to "type what you see".

Thanks!
 
 
# AFinch 2012-03-11 12:31
I have noticed that my names I index have been showing up in the history, but not in the stats section. It has been stuck at the same number for quite sometime now. I was wondering if my names are even being submitted, or if something was wrong with my account.
 
 
# Brandon Bauman 2012-03-12 15:15
Nothing is wrong - we are actually looking at going in and working with some of this data. The reason you see 0's there is there hasn't been someone doing this work. There has been some discussion recently and you will probably see those numbers start going up soon.
 
 
# John J. 2012-03-11 13:51
+1 to the question about name formats for the app. Should I enter a name as I see it or if I should correct it to a certain default such as first name, last name. So far, all of the snippets have been in the format of last name, first name. I was under the assumption (I don't know why) that I should correct it to first name, last name. Can anyone answer this for us and hopefully put it in the instructions inside of the app so we don't mess it up?
 
 
# Brandon Bauman 2012-03-12 15:17
Just index or type it as you see it in the image. I will see about getting it in the instructions as soon as possible.

Thanks!
 
 
# Joel C 2012-03-12 16:36
Yeah, it really should be in the guide because the examples already included are all first name, last name. Threw me for a loop, and I thought I had indexed every name backwards- hence the reason I found this forum.
 
 
# TJC 2012-07-13 08:08
Quoting Joel C:
Yeah, it really should be in the guide because the examples already included are all first name, last name. Threw me for a loop, and I thought I had indexed every name backwards- hence the reason I found this forum.


This confused me too. I was unsure if I should type the last names first, as they appear on the snippets.
 
 
# JamieBEE 2012-03-11 18:14
When I look at the main image I waste a lot of time trying to identify where my snippet came from on the page. I suggest highlighting the snippet area for quick finding. It would really help in identifying the " name. Saving TIME!
 
 
# TJC 2012-07-13 08:05
Quoting JamieBEE:
When I look at the main image I waste a lot of time trying to identify where my snippet came from on the page. I suggest highlighting the snippet area for quick finding. It would really help in identifying the " name. Saving TIME!


Agreed!
 
 
# Mrs 2012-07-31 19:08
I agree!!
 
 
# Katie Folkma 2012-03-12 06:53
Any timeline for the Nook color apps store or Windows phone apps store?
 
 
# Brandon Bauman 2012-03-12 15:21
Katie

You should be able to sideload the app on your nook unless they've removed the ability to load 3rd party apps. Here is the link to give it a try:

http://goo.gl/WV8Jl

As for windows phone apps, I will pass the suggestion along.

Thanks!
 
 
# Denis 2012-03-17 14:57
Am I correct in assuming that the mobile app will not be used as part of the 1940 US Census effort? Seems like from what I have seen the app is being used for records that are essentially just collections of names with no other data to be entered.
 
 
# Vaughn Reed Lewis 2012-03-27 14:21
I don't have any trouble signing in - android and 3G - I appreciate the information about the name order. When it asked for full name, I thought that was indicating that it should be first name first instead of the usual last, first etc.
 
 
# Alan C 2012-03-29 04:30
Here's another plug to get this available for the Windows Phone platform. :)
 
 
# Jerry Thompson 2012-03-31 11:15
Another request for a Playbook version.
With the recent OS2 upgrade that now allows android applications, has there been any efforts to convert the android apk? I know that the Gospel Library was converted and would greatly appreciate this app as well ( even if it has to be sideloaded)
Thanks, in advance
 
 
# Shane R 2012-04-03 15:49
Playbook version please!I've been learning about APK to BAR file conversion and signing today. It sounds like this would be great way to get the app then side load it. If someone else has already done this I would like to know before I waste a whole lot of time doing it.
 
 
# Brent L 2012-04-16 01:00
Looks cool, I'd love this on the Windows Phone.
 
 
# Agnes S 2012-04-26 09:09
It would help if the snippet included the line number to the left. I have had several with ditto surname, given name Mary and it is hard to locate which of 2 or 3 Marys it refers to. Highlighting would be great, but if not possible, just extend the snippet to the lift.

Quoting JamieBEE:
When I look at the main image I waste a lot of time trying to identify where my snippet came from on the page. I suggest highlighting the snippet area for quick finding. It would really help in identifying the " name. Saving TIME!
 
 
# mmjjww 2012-05-14 19:01
For safety against novices, you may want to compare the full name against the user's name, and warn if identical.
 
 
# David L 2012-05-20 11:05
It would REALLY help if the app drew a RED highlighted box around the snippit in the "full document" view. I have to switch to that view every 2 out of 4 names and the context switch is very distracting. Programmaticall y, it can't be that hard to do since you are already chopping out the snippet. 2nd, I want to be able to zoom out of a snippet, not just in. Other than that, it's very good.
 
 
# David C. Price 2012-07-09 14:28
I wish the "submit" button were in a different location, were larger, or had more separation. On my Xoom tablet, the "submit" button is right next to my "backspace" key. I guess my fingers are too big because on several occasions when I meant to hit backspace, it has resulted in "submit".
 
 
# robertson1953 2012-07-18 22:52
It crashes on Google nexus 7
 
 
# gabe 2012-07-29 11:54
Crashes on my nexus 7 as well. As soon as you hit the index tab. From then on the app crashes because the default tab is now the index tab.
 
 
# Russ Blood 2012-08-05 15:23
Is the indexing submitted from an iPhone is actually accomplishing anything in terms of completed name indexing, or is it just a beta test? People are hearing that it is just beta and a) are frustrated that their efforts aren't accomplishing anything, and b) are discontinuing their efforts on their iPhones. Can someone help me clear this up so that I can encourage people to use the appropriate tools to accomplish what they'd like to accomplish?
 
 
# David C. Price 2012-08-05 19:04
App now crashes on startup. Reinstalling didn't solve it. Now unable to open Indexing at all.
 
 
# Justin Jaynes 2012-08-05 20:00
Crashes after startup when I touch indexing tab. Running Android 4.1 Jelly Bean on my Kindle Fire.
 
 
# Brandon Bauman 2012-08-06 08:59
All,

Please refer to the following blog article for any questions you may have.

https://familysearch.org/blog/mobile-appunwrapped/

Thanks,
Brandon
 
 
# Justin Jaynes 2012-08-06 11:42
Where do we report bugs and crashes? That blog doesn't seem to indicate this information.
 
 
# Tom Johnson 2012-08-06 13:34
You can report bugs and crashes at the link mentioned above. https://familysearch.org/blog/mobile-appunwrapped/
 
 
# Thomas Bak 2012-08-22 05:54
I am a history student, and this helps to train my methoding. This means I can read this kind of text easier, faster and more relaxed when I read prime sources. The same can be done with Gothic, ancient- Latin, Greek, Koptic, Egyptian etc. I will try hooking my mom on this, better than wasting time in farmtown on Facebook...Congrats LDS!
 
 
# reizooko 2012-09-06 01:22
I am curious...I downloaded the app yesterday and I started to index snippets...55 were submitted...but so far 0 matched consensus...am I doing something wrong?
Is it normal?
How long does it take for a snippet to reach 75% consensus?

many thanks
regards

Igor
 
 
# Brandon Bauman 2012-09-06 07:30
Igor,

You aren't doing anything wrong. This is normal for now, but we are resolving the situation with some background work.

It depends on the difficulty of the image. Usually fewer than 10 people need to complete it before a consensus is reached.

There is another process that takes place manually. A sort of arbitration needs to be completed - an answer is chosen for each image from all of the answers submitted. Usually this is the answer that was given most unless it is very clear.

Right now I have a couple of my staff working to process these so that the consensus will start to show on the images you have submitted.

Thanks,
Brandon
 
 
# anthony nwosu 2012-10-04 22:24
please what the step for downloading family-search indexing i am finding it difficult to access the download
 
 
# Brandon Bauman 2012-10-05 09:44
Anthony,

What type of phone/tablet are you using? This mobile app is only supported on apple/android mobile OS devices.

For iOS:
http://itunes.apple.com/us/app/familysearch-indexing/id498320649?mt=8

For Android:
https://play.google.com/store/apps/details?id=org.familysearch.indexing&feature=search_result#?t=W251bGwsMSwxLDEsIm9yZy5mYW1pbHlzZWFyY2guaW5kZXhpbmciXQ..

Let me know if you have any other questions!
 
 
# Michael Beere 2012-10-12 00:37
I have found the reverse image and the brightness and contrast adjustments very useful in deciphering poor quality images. With this feature be added to this App?
 
 
# Brandon Bauman 2012-10-26 07:47
I imagine many useful enhancements such as this are very good possibilities. At this point, development is paused to allow more resources to be focused on improving the patron experience on familysearch.org.
 
 
# Hector Espinoza 2012-12-26 20:56
No se puede accesar a la pagina para descargar app de indexing para android. Google dice que no existe.
 
 
# Randy Hoffman 2012-12-28 09:04
Like Hector, I can't find it on Google Play. Is there some sort of compatability issue, so you took it down? If so, please communicate with us.
 
 
# Brie Corrington 2012-12-28 19:58
We have looked everywhere in the app store and itunes on our new ipad and cannot find the indexing app. Have searched under familysearch, family search, indexing, lds, and nothing comes up
 
 
# Michelle Bushman 2012-12-29 14:18
Same problem as above - I've looked in the app store and on itunes for my 3GS iPhone (searching on my phone and on my MacBook) and can't find the indexing app. Following the various links referring to the app brings up a message stating that this app is not available in the U.S. (?!) Is this a temporary problem, or am I searching in the wrong place? Thanks! :)
 
 
# Allllan 2012-12-30 10:30
Can't find app
 
 
# Brandon Bauman 2013-01-02 13:07
All,

Please refer to the following:

12/18/2012. For an update on this app, see this post on the Family Search blog: The Mobile App—What We've Learned.

https://familysearch.org/blog/en/mobile-app-what-we-learned/
 
 
# Randy Hoffman 2013-01-02 13:45
Thanks for letting us know!
 
 
# Brandon Bauman 2013-01-02 13:46
You're welcome!
 
 
# Kim Ussery 2013-01-21 08:35
I heard that soon we will be able to index batches on the iPad just like we do on the PC. Is this true? If so, when will this be possible?
 
 
# Brandon Bauman 2013-01-22 10:58
Quoting Kim Ussery:
I heard that soon we will be able to index batches on the iPad just like we do on the PC. Is this true? If so, when will this be possible?


We are currently developing an HTML 5 based fully featured indexing client. This would enable any internet capable device that is html 5 compatible to use the indexing client. There is still much to be done, so no info on when it will be completed yet.
 
 
# Randy Hoffman 2013-01-22 12:03
Brandon, do you have any details on how the lookup feature will function in the html5 version. Will there be some sort of central database that it will pull the information from?
 
 
# Brandon Bauman 2013-02-04 08:41
Quoting Randy Hoffman:
Brandon, do you have any details on how the lookup feature will function in the html5 version. Will there be some sort of central database that it will pull the information from?

Thanks for asking, Randy.

At this time, I don't have those details. However, I'll pass this along and see if I dig anything up.
 
 
# David Ogle 2013-02-02 12:42
Im a user from the UK. I had downloaded the app onto my ipad previously and now find I can't log into at all. I then tried to look up an update and found that its not available from the UK at all anymore. Is there a reason I can't update or that new international users can't download the app anymore?
 
 
# Brandon Bauman 2013-02-04 08:47
Quoting Brandon Bauman:
All,

Please refer to the following:

12/18/2012. For an update on this app, see this post on the Family Search blog: The Mobile App—What We've Learned.

https://familysearch.org/blog/en/mobile-app-what-we-learned/


David, please see the above. Thanks.
 
 
# question 2013-02-07 08:16
I was having trouble with the app locked in a loop or something like that, so I uninstalled the app and tried to reinstall it, but It isn't available or doesn't appear in the app store. What is going on? What can I do?
 
 
# Paul Cook 2013-02-16 16:49
The app on the iPad does not work and is no longer available in the apple store
 
 
# Brandon Bauman 2013-02-17 17:38
There is currently an authentication issue with the mobile app. We are working to resolve it. Keep checking in.
 
 
# Brandon Bauman 2013-02-26 15:39
Sorry I didn't get back to you all sooner - authentication is again working with the mobile app.
 
 
# David Kittell 2013-03-03 13:48
The app is no longer available in the Android Market.
 
 
# sam cook 2013-03-17 00:38
YOLO
 
 
# Matthew Dille 2013-03-17 09:20
I looked in the app store and every time i search familysearch indexing or indexing or indexing familysearch nothing shows up please help me.
 
 
# Brandon Bauman 2013-03-17 09:35
The app is no longer available for apple devices. If you are on android os and are using the same google email address you can still access the download in your apps list and install it. For further details please read previous posts or contact support.
 
 
# Brandon Bauman 2013-03-17 09:36
I should add that it does not work with jellybean on android.
 
 
# Christopher A Hannan 2013-03-17 13:30
For some reason it doesn't appear to be on the Play Store. I'm running Android 4.2.2.
 
 
# Brandon Bauman 2013-03-18 09:42
You won't find it in the store itself, but you'll find it in your previously downloaded apps.

1. Open Google Play Store

2. Menu>My apps>All

You should then see the app in the list.

Thanks!
 
 
# musa159 2013-04-02 10:19
brown sugar olive oil scrub
We, as security professionals, have all dealt with finding the balance between security and allowing the "cool", "cutting edge", or "wave of the future" apps to be used for the betterment of our companies.
 
 
# musa159 2013-04-02 10:20
We, as security professionals, have all dealt with finding the balance between security and allowing the "cool", "cutting edge", or "wave of the future" apps to be used for the betterment of our companies.brown sugar olive oil scrub
 
 
# dustin 2013-04-14 09:43
The link to Google Play does not work for me. Any ideas?
 
 
# dustin 2013-04-14 10:32
I see it is in beta I guess. Is that correct? Any idea of a time period? Fall, next summer?
 
 
# Brandon Bauman 2013-04-15 07:40
Quoting dustin:
I see it is in beta I guess. Is that correct? Any idea of a time period? Fall, next summer?


Dustin,

Please see this article for more details.

https://familysearch.org/blog/en/mobile-app-what-we-learned/

Thanks!
 
 
# Paula Marie Amor 2014-02-09 09:02
Hi, can I do indexing on my new Nexus7 android tablet? My Playstore doesn't have it. Can you help. Thank you.
 
 
# Brandon Bauman 2014-02-25 16:10
Quoting Paula Marie Amor:
Hi, can I do indexing on my new Nexus7 android tablet? My Playstore doesn't have it. Can you help. Thank you.

Paula - did you have the application before on another device? Or is this your first attempt to download and install it?
 
 
# Elizabeth Anne Winter 2014-04-27 06:15
My Samsung Galaxy can't get the app. Are there any plans to have it accessible on Google Play?
 
 
# Alan Smoot 技术 2014-05-19 07:49
Quoting Elizabeth Anne Winter:
My Samsung Galaxy can't get the app. Are there any plans to have it accessible on Google Play?

Please post your question here: https://familysearch.org/blog/en/mobile-app-what-we-learned/
 
 
# Dustin Brent McGowan 2014-05-18 20:50
Will there be an app for windows rt (tablet) users soon?
 
 
# Alan Smoot 技术 2014-05-19 07:48
Quoting Dustin Brent McGowan:
Will there be an app for windows rt (tablet) users soon?

Please post your question here: https://familysearch.org/blog/en/mobile-app-what-we-learned/
 
 
# Kleizmer Migraso Ricafort 2014-07-12 04:50
It says "the requested URL was not found on this server" when you try to go to the "Android Market" link. is there an alternate link for android?
 
 
# Brandon Bauman 2014-07-14 09:41
Quoting Kleizmer Migraso Ricafort:
It says "the requested URL was not found on this server" when you try to go to the "Android Market" link. is there an alternate link for android?


It will only allow you to use that link if you already own the application. New users will be unable to get it. Also, if you already own the app, you MUST sign in with the associated google account to download it.
 

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