LDSTech

LDS Account Profile Manager – “Country” data field entry is missing

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).

LDS Account Profile Manager – “Country” data field entry is missing

#1Postby aprayzr » Sun Jun 26, 2011 8:07 am

The LDS Account Profile Manager shows this alert when I log in:

ImagePlease edit your profile to include a country of residence. The selection of country determines which privacy policy you receive.


So I click the Edit button to Edit Profile Info. “Country” is at the bottom of the list. However, there is no entry field for me to edit. I get the same result in FF5, IE9, and Chrome 10(?). I assume this is a common problem since it happens in three different browsers?
aprayzr
New Member
 
Posts: 35
Joined: Mon Nov 03, 2008 7:37 pm
Location: Pueblo, CO USA

#2Postby russellhltn » Sun Jun 26, 2011 11:02 am

I also see the field as not editable. I'm guessing that it comes from where your membership record currently resides. If you can confirm your membership record is in a ward or branch, then I'd use the help link on that page to contact support.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.
russellhltn
Community Administrator
 
Posts: 14086
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.


Return to LDS Account

Who is online

Users browsing this forum: No registered users and 0 guests