Given the shear number of feedback items that are received it would literally take an army of staff to respond to every single feedback item that is received. (Just to give a little perspective, almost 6,500 items have of feedback have been received in the last 30 days which equates to over 200/day.)
However, all of the feedback is forwarded to correct person who is over the appropriate section of LDS.org. They then must fit feature requests/bug fixes into the overall roadmap/timeline of the site.
Technical Product Manager - Delivery Management Systems
Publishing Service Department