can only submit batch with single donation.

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dsmcaffee
New Member
Posts: 1
Joined: Sun May 05, 2024 5:52 pm

can only submit batch with single donation.

#1

Post by dsmcaffee »

I have a unit that reports that any attempt to submit a donation batch that contains more than 1 donation will fail without an error message. They are forced to submit each donation one at a time. Any ideas?
russellhltn
Community Administrator
Posts: 34609
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: can only submit batch with single donation.

#2

Post by russellhltn »

To start with, I'd clear the browser cookies and/or use incognito mode.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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