Member tools app won't load

Discussions around the Android version of the Member Tools application
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atkinsonfamily
New Member
Posts: 1
Joined: Fri Apr 19, 2024 11:12 am

Member tools app won't load

#1

Post by atkinsonfamily »

I have not been able to get into my members tool app for a few days. The same thing keeps happening. It starts to load and then I get a message that something is down. However I think it's my app. I am running this version:

Version 5.0.2-(104504.1373678) on an Android. I have attached the screenshot of what I see.

Thx.
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Screenshot_20240419_102330_Member Tools.jpg
russellhltn
Community Administrator
Posts: 34604
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member tools app won't load

#2

Post by russellhltn »

It may be dependent on other Android services. Make sure everything else on the phone is up to date such as Google Play, etc.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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