Internet service

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
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davidwpattersonii
New Member
Posts: 1
Joined: Sun Jan 29, 2023 8:45 am

Internet service

#1

Post by davidwpattersonii »

Can someone please explain to me why it is so hard to get some help with internet issues on the ward or stake level? In our ward building, we do not have wifi anymore and the internet isn't even being used through the firewall. It barely works for the clerk to do tithing. Family History is a no go. I've contacted the skate technology specialist and they won't do anything. Why is this so difficult?
rmrichesjr
Community Moderators
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Internet service

#2

Post by rmrichesjr »

Did anyone file an FIR? That might be one idea.
russellhltn
Community Administrator
Posts: 34518
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Internet service

#3

Post by russellhltn »

davidwpattersonii wrote: Sun Aug 27, 2023 8:35 pm I've contacted the skate technology specialist and they won't do anything. Why is this so difficult?
Time to kick it up a notch and have the bishop talk to the skate president.

It's possible they're simply unable to find a better provider. I had a building that was across the street from a public school, next to a public library, and right next to a neighborhood that was served with fiber - but the best we could do was a 4G modem, which frankly sucked. Finally, someone connected to a higher up and we got fiber into that building.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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