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Possible Bug

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Possible Bug

#1Postby allenjpl » Sun Apr 29, 2012 2:41 pm

I ran into something today that I've never seen: a way to convince MLS to accept an unbalanced donation.

I entered a contribution towards an AMFA account, but realized before I closed the batch that I'd entered the wrong AMFA account. Essentially, in the middle of the batch, I ran an income and expense report for the affected AMFA accounts, and noticed the discrepancy. So I edited the donation to reflect the correct account, and saved it. I then re-ran the income and expense report, but the discrepancy was still there. I went back into the donation, made sure everything was correct, saved it, but the I&E report wouldn't update to reflect the change. I went back into the donation, deleted the AMFA portion of the donation, closed the AMFA window, and then re-entered it.

Somehow in the middle of all this, the AMFA contribution doubled itself. That is, an identical amount was entered in identical categories. I don't know if I did that, or MLS did, but I didn't catch it. Not only did MLS not catch the fact that identical AMFA categories were used (something that usually sparks an error message), but MLS didn't catch the fact that the donation amounts did not equal the checks/cash for the donation. MLS allowed me to close the batch. The bank deposit was spot on, because the amount of checks and cash exactly equaled what was entered, but the total MLS batch did not equal the total of the bank deposit. And since the batch was closed, I couldn't change the amount of the donation when I noticed the error.

As I said, I'm not entirely certain how it happened. It's the first time I've ever seen MLS not catch a balancing error.
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Your Unit #

#2Postby krebsj » Mon Apr 30, 2012 2:47 pm

Hello,

I am a church employee and am looking into this issue you have reported. Thank you for reporting it! Can you please provide me with your ward/branch name and unit number?

Thanks!

-Justin
R. Justin Krebs :)
MLS Product Manager
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#3Postby finnsh » Mon Apr 30, 2012 6:06 pm

I encountered a very similar problem. Tried to make an adjustment to contribution in "Other" account. Cottonwood Heights 2nd Ward, 1562.

Finn S Hansen, Ward Clerk
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Thank you for reporting the issue!

#4Postby krebsj » Thu May 03, 2012 8:20 am

Thank you for reporting the issue! The developer was able to reproduce it and we are currently working on a fix for an upcoming release.
R. Justin Krebs :)
MLS Product Manager
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#5Postby edwinslade » Thu May 03, 2012 7:37 pm

I have seen the same thing. I found if you close out all your expense report then re open them the amounts will be right.
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#6Postby krebsj » Mon May 07, 2012 4:36 pm

This issue will be fixed with our new build for 3.4.3 this coming weekend. Once you install the new build, try reproducing the issue and let me know if you are able to.

Thanks!

-Justin
R. Justin Krebs :)
MLS Product Manager
krebsj
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