tanyariley wrote:My fiancé just created his lds.org account with his member number.
kisaac wrote:Welcome to the forum. It may be a simple problem, but the members here probably need some more information about where you are encountering the problem. Did you make the account successfully? Does LDS.org load? Do you get to the log-in screen for the directory or calendar? Does it "hang" after the login and never pull your ward directory or calendar?
tanyariley wrote:I think I just found the problem. I was on his login on my computer testing everything and I went to maps, it shows him logged in, and I clicked "View Your Ward" and it gives me this error "We do not know which congregation is yours.
There may be a problem with your membership records, the address we have on file for you, or both. Contact your ward clerk to update your records.
If you don't know which ward you belong to, then use the "Find Places" tab to find your ward. When you find it, click on it to see the meetinghouse address and contact information for the bishop. Use this information to contact your bishop." So I will have him give the ward clerk a call tomorrow so he can take a look at it for him.
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