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File download failed

Discussions about using and improving the new FamilySearch online application.

File download failed

#1Postby kcook345 » Fri Apr 20, 2012 5:27 pm

When I try running the FamilySearch Indexing application, I get an update box, then message in the details that indicates "File download failed".

Happening on two computers.

How do I fix this?

-kc
kcook345
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Joined: Fri Apr 20, 2012 5:26 pm

#2Postby danpass » Fri Apr 20, 2012 6:48 pm

kcook345 wrote:When I try running the FamilySearch Indexing application, I get an update box, then message in the details that indicates "File download failed".

Happening on two computers.

How do I fix this?

-kc


I just checked and had no problem loading the application, completing and submitting a batch. Try again and if you continue to have problems, you should call FamilySearch Support.
danpass
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Location: Oregon City, OR


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