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nonmember head of household shows up weird in online directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.

nonmember head of household shows up weird in online directory

#1Postby sasgrw » Mon Mar 26, 2012 7:32 am

There's a sister in our ward whose last name starts with S. Her nonmember husband's last name starts with B. In the online directory (the new directory), the alphabet shortcut along the side shows "A B S B C D E F G...". The B's are split in the middle by an S, and then the alphabet continues normally.

If I scroll the list, I see all the B members, then see the B nonmember and member spouse, then see the remaining B members. The B nonmember has an S header before their name, presumably because the member's last name starts with S.

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#2Postby morse56 » Tue Mar 27, 2012 6:22 am

I've noticed the same thing. Several of our ward members are from Mongolia. They generally don't take their husbands last name when they get married. All those whose husbands are not church members have their name show up under a special alphabetical category that begins with their husbands last name's first letter.
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#3Postby sasgrw » Tue Mar 27, 2012 9:29 am

Good to know I'm not the only one seeing this. Does anyone involved with software development for lds.org monitor these forums? I've tried submitting feedback via the website before but never hear anything back so I figured I'd try the forum.
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#4Postby mfmohlma » Tue Mar 27, 2012 9:44 am

I'm seeing the same thing. I haven't noticed it before, so maybe this is recent.
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#5Postby lajackson » Fri Mar 30, 2012 8:56 pm

sasgrw wrote: I've tried submitting feedback via the website before but never hear anything back so I figured I'd try the forum.


Submitting feedback via the website is the proper method and they probably received it. A few months ago someone remarked that they are swamped with feedback reports. It is probably in the cue to fix. Occasionally someone sees the posts here, as well, but some development areas are more active than others as far as Forum interface goes.

mfmohlma wrote:I'm seeing the same thing. I haven't noticed it before, so maybe this is recent.


I have seen this since I started using the online directory shortly after its inception.
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#6Postby jdcr256 » Mon Apr 02, 2012 9:56 am

This is on the list for our next release. One follow-up question though. Once you click on the household, do the names display correctly (e.g. Husband with his correct last name, wife with hers, etc.)? Feel free to PM me the information if you want to use the couples actual names in the example.
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#7Postby lajackson » Mon Apr 02, 2012 11:14 am

jdcr256 wrote:Once you click on the household, do the names display correctly (e.g. Husband with his correct last name, wife with hers, etc.)?


I do not recall having a problem in this area. It was just the last name sort display from which to select for me.
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#8Postby jdlessley » Mon Apr 02, 2012 5:54 pm

jdcr256 wrote: One follow-up question though. Once you click on the household, do the names display correctly (e.g. Husband with his correct last name, wife with hers, etc.)?
In the single case in our ward the names do display correctly in the right column for the family data.

The difference in our ward situation is a bit different. The non-member husband's last name is Pxxxxxx and the member sister's last name is Mxxxxxx. The household is listed in the "Filter Results" section under the letter "M" but with the non-member husbands last name, Pxxxxxx. In the right household data column the household name Mxxxxxx is listed and the individual names are displayed correctly.
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Have you tried finding your answer on the LDS.org RKATS page or the LDSTech wiki?
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#9Postby jdcr256 » Thu Apr 05, 2012 3:26 pm

Can one of you who can confirm they have a unit that currently displays this problem send me the unit number? I need some more test cases to confirm that this is fixed before we deploy the fix to production.
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#10Postby jdlessley » Thu Apr 05, 2012 9:16 pm

PM sent...
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Have you tried finding your answer on the LDS.org RKATS page or the LDSTech wiki?
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