Can't upload photos - WIN 7, IE9, 64 bit

[ksroberts]

Clicking the "Add a Photo" link brings up an empty box without visible contents or the ability to upload.

I have had similar issues with the Scouting software (Great Salt Lake Council).

Without backtracking to an earlier OS or another browser, is there an easy fix.

System:

• Windows 7, 64 bit
• IE9, 64 bit

[jdlessley]

Without backtracking to an earlier OS or another browser, is there an easy fix.

Are you using compatibility mode in IE9? Make sure compatibility mode is off for LDS.org.

[russellhltn]

You might try IE9, 32 bit. (My machine came with both installed.) I seem to recall the 64 bit version doesn't work all that well - and that's on a whole, not just lds.org.

[rpyne]

Or even better, install Chrome. It has worked through all of the updates when IE and Firefox have both had times when they wouldn't upload photos.

[jdlessley]

Or even better, install Chrome.

He's look for a solution that does not involve using another browser.

[ksroberts]

I checked the compatibility settings. LDS.org was not listed among those. To be sure, I removed all from the compatibiltiy settings, closed and reopened my browser. Same problem. I do have a continual circle (hourglass), so the system pretends to be working, and I also tried the 32-bit version.

So... nothing serious. I was hoping for a quick fix, but I can use another browser or XP mode if needed. Even better, I have an excuse to provide Ward leadership for not uploading our family pictures.

[kentbarker]

I have win 7 64 bit and I could not upload pictures, I got a box with the acceptance policy, but the bottom of the box that you have to click on to continue is missing.

I downloaded Google Chrome and that worked fine, so I could upload my pictures.