The instructions are that the TEM software should be on all MLS computers and you can check this by looking at the services on the PC for BES client.
I have seen that BES client isn't on the computer and have tried to download the TEM software. It downloads and then asks if I want to install it, I say yes and then I get the following error: The following updates were not installed - TinyTem_MLS.exe
The computer is running windows XP
What am I doing wrong??
TEM installation for XP
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I had no problems, not even the error message, when I had to force the install on a PC running Windows XP Service Pack 3 about two weeks ago. It was an older Dell or HP, can't remember which.
The icon, however, did not show in the system tray until about the second or third time that we turned that machine on. It's there now.
The icon, however, did not show in the system tray until about the second or third time that we turned that machine on. It's there now.
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1st. go to clerksupport.lds.org Sign in with your lds login then go to applications and download the TEM Installer.
2nd. Run it.
The tinytem that you have been trying to install is from windows update and never worked for me.
2nd. Run it.
The tinytem that you have been trying to install is from windows update and never worked for me.
Roland
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rolandc wrote:1st. go to clerksupport.lds.org Sign in with your lds login then go to applications and download the TEM Installer.
2nd. Run it.
That is what I did This is why I am puzzled it didn't work....
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I had this happen for almost every machine in my stake and had to work with top-level support. TinyTem_mls.exe is fine. You need to manually edit the registry. Do a search for "Tivoli Endpoint Manager Client". You will probably find some values for "RemovedProductName" or "UninstallString". Delete those keys and try again. Don't delete the ones for the Remote Control piece.
They are going to update the installer to look for and remove those entries.
They are going to update the installer to look for and remove those entries.
Craig
South Jordan, UT
South Jordan, UT