Different info in directory for different viewers.

Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
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LRitter102
New Member
Posts: 3
Joined: Tue Nov 20, 2012 5:58 pm

Different info in directory for different viewers.

#1

Post by LRitter102 »

When I view the LDS directory for another ward in my stake, I do not see the info other viewers see (i.e. they see Households that I do not and a HP Group Leader that does not show on my viewing). Most info is the same, but I could not find two members they could see.

One other viewer was using the same browser as me - Firefox. My wife uses MS Explorer and sees what I see (doesn't see the same things I don't see).

My wife and I were using our personal laptops

We are FHC Directors, so I tried the FHC Director's computer and it also doesn't show the same names I could not find.

Lee
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

LRitter102 wrote:When I view the LDS directory for another ward in my stake, I do not see the info other viewers see (i.e. they see Households that I do not and a HP Group Leader that does not show on my viewing).
Most likely those households have set their privacy settings set so that no one outside of their ward can see them except for the stake presidency.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
LRitter102
New Member
Posts: 3
Joined: Tue Nov 20, 2012 5:58 pm

#3

Post by LRitter102 »

This is not the case as another member of my ward was able to see the info for the other ward that I could not.

Thanks.
russellhltn
Community Administrator
Posts: 34384
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#4

Post by russellhltn »

LRitter102 wrote:This is not the case as another member of my ward was able to see the info for the other ward that I could not.
What is their calling? If there are a stake clerk or STS, they can see all the members.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
LRitter102
New Member
Posts: 3
Joined: Tue Nov 20, 2012 5:58 pm

#5

Post by LRitter102 »

The person in my ward I was working with is the stake website person and says she has the same privileges as the Stake President, so you are probably correct.

I had another ward member try and he could not get the info either.

Thanks for your help.
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