How long does it take to process a sync file?
-
- Senior Member
- Posts: 851
- Joined: Sun Sep 12, 2010 3:14 pm
- Location: South Jordan, Utah
How long does it take to process a sync file?
I have a computer that has been processing a sync file in MLS for over an hour -- it has the message "Updating finance ..." on screen. How long does this normally take? This machine is about 1.5 years old; I'm thinking something's not right.
Craig
South Jordan, UT
South Jordan, UT
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Only a small number of minutes at most. If it's been going for an hour, there's definitely something wrong. I'm not sure what course of action to recommend, but I'm confident that waiting longer is not going to help at this point.craiggsmith wrote:I have a computer that has been processing a sync file in MLS for over an hour -- it has the message "Updating finance ..." on screen. How long does this normally take? This machine is about 1.5 years old; I'm thinking something's not right.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
-
- Senior Member
- Posts: 851
- Joined: Sun Sep 12, 2010 3:14 pm
- Location: South Jordan, Utah
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
I think you'll be okay. What I like to do is to show the Send/Receive Status screen (F9). Then you can watch the processing of the files. When they have all changed color to show they have been processed, you can be confident the process is done, even if an "Updating" progress dialog box is still displayed.craiggsmith wrote:OK, thanks. It's been 2 hours now. I was able to simply close the updating box. I tried another Send/Receive and it didn't download or process anything, so hopefully everything will be OK.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
-
- Senior Member
- Posts: 851
- Joined: Sun Sep 12, 2010 3:14 pm
- Location: South Jordan, Utah
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
For many years, the MLS Updating progress dialog box has rarely closed for us, even when the updating is complete. I believe this is a display issue. Sometimes minimizing the MLS window and reopening it will cause the box to disappear if the processing is complete, but more often than not, we just close it after a few minutes.
Alan has provided a more certain way to determine if the file is processed. We have just been living dangerously, I guess. But, so far, there has not been a problem.
Alan has provided a more certain way to determine if the file is processed. We have just been living dangerously, I guess. But, so far, there has not been a problem.
- dajoker
- Member
- Posts: 99
- Joined: Sun May 11, 2008 7:04 pm
- Location: Utah, USA
I, too, have seen this window get stuck, though infrequently and irregularly. Usually, in my case, it's the membership window. In every case I remember hitting the dialog's 'x' (to close) has had no noticeable adverse effects. Still, makes me twitch each time thinking I'm about to destroy the world by doing something I shouldn't.
AB
AB
-
- Community Moderators
- Posts: 9860
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
What is nice about MLS since version 3.1 is that an interruption in a data transfer is not supposed to cause problems. This was part of the data transfer enhancement that introduced the data transfer bar and the F9-show transfer window. I am not sure about MLS updates. If a user interrupts the transfer, or if there is an unexpected interruption, the transfer can be resumed by clicking send/receive changes again. The data transfer will resume where it left off. How that comes into play for the 3.5 upgrade I don't know.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
-
- Senior Member
- Posts: 851
- Joined: Sun Sep 12, 2010 3:14 pm
- Location: South Jordan, Utah