Using my usual Firefox browser, I tried to download a PDF attachment to a Newsletter article. But as I clicked the download icon for a file called "Project Guidelines.pdf" I was prompted to open or save a file called "Project".
Opening the PDF attachment works just fine -- the correctly named attachment is opened into Adobe Reader.
But saving the file saves a file simply called "Project" (no .pdf extension). That's not very helpful; you have to rename it to have a .pdf extension to make it work nicely.
This only seems to be a problem with Firefox; Chrome and IE work fine.
Downloading attachment in Firefox uses incorrect filename
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Downloading attachment in Firefox uses incorrect filename
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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- Community Administrator
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- Location: U.S.
Isn't that the same problem as reported in pdf attachment not recognised? Seems to me that the space in the filename is the issue.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.