LDS.org HTTP status 500

bhm014 · #1

I tried to access the reports on lds.org for leaders and clerks and when I click on the reports section the pages don't load but I got the following error message "HTTP Status 500". Does anyone encountered the same issue?

aebrown · #2

The reports seem to work fine for me. Can you say a specific report title that is failing for you? What is your calling?

russellhltn · #3

500 is very generic "Internal server error". The problem could easily be transitory due to something being down at the time you tried to run the report.

bhm014 · #4

aebrown wrote:The reports seem to work fine for me. Can you say a specific report title that is failing for you? What is your calling?

I am the ward clerk from Tahiti, French Polynesia. It worked fine at the beginning of the week and the issue started on Friday. All the submenus in the following tabs are not working: "Membership, Organizations and Reports". It just says "The server encountered an internal error () that prevented it from fulfilling this request" with HTTP Status 500

#5

I'll look into the problem. Thanks for reporting it.

#6

This turned out to be a problem affecting a few units, in specific countries. It is fixed now.