Unable to send updated quarterly budget allocations to Salt Lake

Discussions around using and interfacing with the Church MLS program.
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jackw9862
New Member
Posts: 9
Joined: Sun Mar 27, 2011 3:04 pm
Location: Alta, Wyoming, USA

Unable to send updated quarterly budget allocations to Salt Lake

#1

Post by jackw9862 »

Despite several calls for help to Salt Lake we have been unable to resolve an issue with quarterly budget allocations to the units. We are able to update them in MLS and save them in MLS. When we try to transmit them to Salt Lake we get an error message. This has gone on for several months.

It may not be relevant, but our stake MLS has two units; the regular stake unit and a second unit for the regional Girls' Camp.

Has anyone one had a similar experience, and if so, how did you resolve it?

Thanks
russellhltn
Community Administrator
Posts: 34499
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

One thing you can try to do is a backup and restore. That forces MLS to rebuild the index internal to the data file.

Otherwise, I think you'll have to continue to work with SLC. If you encounter any resistance, ask for a supervisor.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jackw9862
New Member
Posts: 9
Joined: Sun Mar 27, 2011 3:04 pm
Location: Alta, Wyoming, USA

#3

Post by jackw9862 »

Will do. Thanks
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