Eternal Spinning Ball

Discussions about the Lesson Schedules Tool
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mevans
Senior Member
Posts: 2052
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

Eternal Spinning Ball

#1

Post by mevans »

This morning I'm trying to access lesson schedules and I get the eternal spinning ball. I've seen this before (and I know someone using an iPad has seen it, too).

I've tried it on Mac Safari, Mac Firefox, and Mac Chrome and they all get it.



Here's some error information from Firebug:

Code: Select all

[color="red"]GET https://www.lds.org/lesson/services/user/data      404 Not Found    122ms[/color]	
jquery.js (line 4)


[B]Headers[/B]

Response Headers
Cache-Control	no-cache,max-age=0,private
Content-Encoding	gzip
Content-Language	en-US
Content-Length	446
Content-Type	text/html;charset=utf-8
Date	Mon, 13 Aug 2012 12:41:54 GMT
Request Headers
Accept	application/json, text/javascript, */*; q=0.01
Accept-Encoding	gzip, deflate
Accept-Language	en-us,en;q=0.5
Connection	keep-alive
Cookie	JSESSIONID=BA8FC4C184D528D9569AC41B44AF7295; TS4899b0=aee3906dfa5e6ee253b946a899954efee14b81e4fee3ff595028f3ab60ac0ec58d5a0149; lds-youTube=true; s_vi=[CS]v1|2780E0568501388D-40000107600C78DE[CE]; ldsorg_profile=%7B%22lastUser%22%3A%22750987425%22%2C%22users%22%3A%7B%22750987425%22%3A%7B%22nbIntro%22%3A0%2C%22nbMode%22%3A1%2C%22nbToolbar%22%3A1%2C%22nbColor%22%3A%22hl-color-1%22%2C%22nbFolder%22%3Anull%2C%22editId%22%3Anull%2C%22nbView%22%3A1%7D%7D%7D; lds-preferred-lang-v2=eng; lds-preferred-lang=eng; ObSSOCookie=FGsYyjrDOuNEo8YDcsuGyGbNLiNHdYhd2KNadPeXVP3QANE1qSSD1MztciPjs8VTJI6eC%2BhHafuJmz2fT5vnAPtIM%2BUUNwOrrDPen7x%2FIN7hyp9HaALL9SMfn6Ha7440D3spbQlI0bD6TU%2FAs67KxVetCBpE%2ByYn4NgNVsORFK8oHItqNbIV4oi2uc0qXytz8K%2FzWRRdb3dJqfs8s0rvJaxGk6oNQlPkeI8hu%2F0AlnhW524ECXi9ekle%2BgrNTuxP%2FriPLutiA26vAc2XdiFb3KjJSP8EOjFd6UxdkWWFNK%2F4%2BorD7EyZNsqzXXhTss1emHZyYafoZYaUqPAhtJgwF%2BmL4rK0EHup4rXfqXhB%2FyA%3D; TS4bad9a=1cc00741eab01154883b9ad2f999af91e14b81e4fee3ff595028f578; TSdba859=378e1ddc33cb0b320bb8be91c1ee3805e14b81e4fee3ff595028f3ab94c5a48904d4c6a54f6719a6a7b3c4bc; lds-youtube=true; s_cc=true; s_sq=%5B%5BB%5D%5D
DNT	1
Host	www.lds.org
Referer	https://www.lds.org/lesson/
User-Agent	Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1
X-Requested-With	XMLHttpRequest

[B]Response[/B]

<html><head><title>Apache Tomcat/6.0.29 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 404 - /lesson/WEB-INF/views/errors/generalError.jsp</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>/lesson/WEB-INF/views/errors/generalError.jsp</u></p><p><b>description</b> <u>The requested resource (/lesson/WEB-INF/views/errors/generalError.jsp) is not available.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/6.0.29</h3></body></html>

[B]HTML[/B]

HTTP Status 404 - /lesson/WEB-INF/views/errors/generalError.jsp

type Status report

message /lesson/WEB-INF/views/errors/generalError.jsp

description The requested resource (/lesson/WEB-INF/views/errors/generalError.jsp) is not available.
Apache Tomcat/6.0.29


[color="blue"]GET https://www.lds.org/lesson/services/log/jsError?...rl=https://www.lds.org/lesson/js/main.js?ver=662    204 No Content    21ms	
jquery.js (line 4)[/color]

[color="red"]TypeError: window.strings is undefined
[Break On This Error] 	

...epicker:{version:"1.8.13"}});var z=(new Date).getTime(),J;d.extend(M.prototype,{...
[/color]

After I let this go a while, I got the following dialog:
Warning: Unresponsive script

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script debugger, or let the script continue.

Script: chrome://browser/content/browser.js:12724
I've given up on trying to get in to Lesson Schedules right now. It doesn't seem to be working.
lisaan
Church Employee
Church Employee
Posts: 259
Joined: Mon May 14, 2012 2:16 pm
Location: Riverton, Utah, USA

#2

Post by lisaan »

I was able to get into Lesson Schedules fine this morning about 10am. I also did an extensive search of the log files and didn't find any significant errors. Are you still having problems getting in? Thanks.
QA Engineer
mevans
Senior Member
Posts: 2052
Joined: Tue May 22, 2012 1:52 pm
Location: California, USA

#3

Post by mevans »

It's worked for me yesterday and today just fine.
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