Birthday list will not load/update - I get failed with error "500"

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
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wesnance
New Member
Posts: 2
Joined: Sun Jul 29, 2012 10:21 pm

Birthday list will not load/update - I get failed with error "500"

#1

Post by wesnance »

I am getting an error: "LDS.org was not able to process the request. Failed with error 500. Please try again." I have tried multiple times with both iPad and iPhone. I removed LDS tools from iPhone and reloaded but still got the same error. I am using version 2.0.3

Anyone know what this means or how to get around this error?
manielsen2002
New Member
Posts: 30
Joined: Wed Jan 04, 2012 11:10 am

DOB Not Showing on Leader Access

#2

Post by manielsen2002 »

I'm having a similar problem, after having to clear all data and update my iPhone the birth dates and age do not show anymore. I can still see the other leader information but not the birth date and age.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#3

Post by russellhltn »

Is this the same problem as reported in LDS Tools crashes when updating? Are you also an Executive Secretary?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
combblai
New Member
Posts: 10
Joined: Fri Mar 02, 2007 10:43 am

Access levels has apparently changed

#4

Post by combblai »

Ward Executive Secretaries along with others have now been denied access to the bishops action and interview list on the iOS.

Since Ward Executive Secretaries are the key person in most wards in helping the bishop and counselors keep up with these actions items such as youth interviews and temple recommend interviews, I hope the Brethern reconsider this decision. :(
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