Unit Data Refresh Failure

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mlh78
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Posts: 249
Joined: Mon Dec 14, 2009 1:03 pm
Location: Texas, USA

Unit Data Refresh Failure

#1

Post by mlh78 »

Sunday, there were some problems with the church databases for callings - calling information on lds.org directory and clerk resources was unavailable and almost all of my stake callings were deleted from MLS. I had some time that afternoon, so I reinput our stake callings and did a send receive. Later, after the problem was fixed on headquarters side, I noticed that each calling I had reinput showed up twice in lds.org directory, clerk resources, and CDOL. So yesterday I requested a unit data refresh. After it downloaded, I made the corrections and did a send receive. But this morning, all the duplicate callings remain online, including in CDOL. I was hoping to have this resolved because I will not be around MLS for about four weeks! Any thoughts?
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

I say call local unit support. We could only guess what the best action would be.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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