Photo Directory has only 2 of the Ward Members listed

Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
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dnoellee
New Member
Posts: 1
Joined: Thu Mar 29, 2012 8:00 am

Photo Directory has only 2 of the Ward Members listed

#1

Post by dnoellee »

Perhaps someone has covered this. In our Online Directory of Photos, only two family's photos appear for me. However, many other families have posted their photos to their individual directory listings. I can see their photos only if I select their individual entry, not as a collection on one page.

Why don't these photos appear in the 'gallery' of ward members that appears when you press the link for Photos on the left side under ?
Ward Leaders
Ward Organizations
Households
PHOTOS
My Household

Thanks for your help. Sorry if it's been asked before.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

There are two types of photos: Family and individual. The 'gallery' only shows household photos.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
chadbooth
New Member
Posts: 1
Joined: Sun May 27, 2012 3:47 pm

PHOTO directory shows only your own family and two others

#3

Post by chadbooth »

We seem to have the same issue as dnoelle. I have only tested this will 3 other members, so this is not a comprehensive test. However, when I Sign into the site and click on the "Photos" link from inside the directory, I see all the families listed but with the default siloute picture, except for my own family and two other families. When someone else logs into the site and does the same thing, they see exactly the same thing except my family photo is the default one and their own family photo show up.
When any of us click on the "Ward Leaders" or "Ward Organizations" or "Housholds" we can see individual as well as family photos.
We have used I.E., FireFox and Chrome.
We believe that the two family pictures that show up whenever any of us Sign in, are families that have had their photo attached to their account before they moved into our ward - one family is certain, the other is not.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#4

Post by russellhltn »

Note that until a uploaded photo is approved, only that person or family and a few leaders can see the photo. Once it's approved, then the rest of the ward can see it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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