Calendar event location issues

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FergusonMC
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Calendar event location issues

#1

Post by FergusonMC »

I am a state technology specialist and I am trying to get a handle on scheduling events.

I have set the locations in our stake center. We had to add the multipurpose room. Image

After saving I tried to create an event and select the multipurpose room as the location however it is not located in the dropdown list.
Image

I have also tried to check and uncheck rooms from the default list and it doesn't make a difference when the location list appears when you create or edit an event.

Shouldn't what you do in the settings appear when you work with the calendar?

I have tested this with multiple computers and browsers.
russellhltn
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#2

Post by russellhltn »

The only thing I can think of is that you're editing a different location then what is actually being used by the calendar. Make sure "This location can be scheduled by Wards and Stakes" is checked.

If your stake center in fact belongs to another stake, then you have no control over what rooms are displayed, and what you think you are editing is a record that is "hidden" because the check box is unchecked.
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aebrown
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#3

Post by aebrown »

fergusonmc wrote:I have set the locations in our stake center. We had to add the multipurpose room.

After saving I tried to create an event and select the multipurpose room as the location however it is not located in the dropdown list.

Perhaps you are simply being casual in your use of the word "location", but if you are indeed trying to add the multipurpose room as a location, or to "select the multipurpose room as the location" you will definitely have problems.

In the Calendar system, a "location" is usually a building. Within that location are rooms and equipment. The "multipurpose room" should be a room within a location that would be called something like "stake center."

If you go to Settings > Locations & Rooms, you should see the stake center listed on the left side. You may see more than one location, but typically there should be just one location for each building.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
FergusonMC
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#4

Post by FergusonMC »

Nope. I checked and I am scheduling the stake center and it is not working as we schedule a new event. The only place where it works is on the reservation screen, but I can't see why it doesn't appear on the other screens. Does the database for this building need to be reset or something?
russellhltn
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#5

Post by russellhltn »

fergusonmc wrote:Nope. I checked and I am scheduling the stake center and it is not working as we schedule a new event. The only place where it works is on the reservation screen, but I can't see why it doesn't appear on the other screens. Does the database for this building need to be reset or something?

That makes me think that I was on the right track. (See post #2) If "This location can be scheduled by Wards and Stakes" isn't checked, then it will not appear for events, but it will appear in the Reservations tab so the Building Scheduler can get all the reservations in before the "great rush" when the wards can get to it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
FergusonMC
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I doubled checked.

#6

Post by FergusonMC »

It is checked.
FergusonMC
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#7

Post by FergusonMC »

I think I figured it out. You were right! However it leads me to another question. When I go to set up an event the only meetinghouse that is listed in the meetinghouse down the road. The stake center is not in the list to choose from. How do I add it to the list. It is correctly listed in the location settings. I'm listed as an administrator but I am wondering if I just don't have rights to see it? My membership is in the other building but now I have this stake responsibility is this the problem?
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aebrown
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#8

Post by aebrown »

If you correctly have the Stake Assistant Clerk-Technology Spc calling, then you will be a stake calendar administrator. Since you can go to the Settings > Locations tab, that's a good confirmation that you are indeed a stake calendar administrator. So you do have rights to see every location that is in your stake.

The only reason you would see a building in Settings > Locations, but that building does not appear in the list of locations when you go to schedule an event, is if "This location can be scheduled by Wards and Stakes" is not checked. I know that you said you double checked and it is checked, but you also said "You were right!" -- apparently in response to RussellHltn's suggestion that that box was not checked for your stake center.

Everything you are saying sounds exactly like that check box is not checked for your stake center. Could you please clarify whether it is indeed checked? And if it is, then what did you mean by "You were right"?
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
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#9

Post by russellhltn »

It sounds like the situation has changed. But if that check box is not checked, then that location will not appear for scheduling events.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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