Webcast software authentication server temporarily down

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
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Mikerowaved
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Webcast software authentication server temporarily down

#1

Post by Mikerowaved »

The authentication server for the Meetinghouse Webcast software is not working properly, so you currently can't log into the software, or setup a webcast. The good folks at the GSD are aware of it and will hopefully have it working again shortly.

I don't think this affects those with the Webcast Communicator box, just the software version.
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lionelwalters
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#2

Post by lionelwalters »

Is there any update on this at all? I'm on the phone with GSD and the agent I'm speaking to doesn't know about it. I'm supposed to be webcasting a fireside with a General Authority in less than 4 hours... :-)
ksolsen
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#3

Post by ksolsen »

I've got our engineer looking at this right now.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)
ksolsen
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#4

Post by ksolsen »

Okay, the authentication server is back up. Sorry for the inconvenience.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)
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Mikerowaved
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#5

Post by Mikerowaved »

ksolsen wrote:Okay, the authentication server is back up.
Yup. It appears to be working again. Thanks, Kurt.
So we can better help you, please edit your Profile to include your general location.
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