update E-way delivery address

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funaddict
New Member
Posts: 45
Joined: Sun May 08, 2011 12:03 pm

update E-way delivery address

#1

Post by funaddict »

I tried to order toner for our clerk's office printer on the Staples site through lds.org today. I eventually found the toner cartridge I needed, but the deliver-to address is for a previous bishop, three bishops ago. How does this get updated? The unit number is correct on eway, but the delivery address field is not editable. Has anyone done this?
Thanks,
Alan
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#2

Post by aebrown »

funaddict wrote:I tried to order toner for our clerk's office printer on the Staples site through lds.org today. I eventually found the toner cartridge I needed, but the deliver-to address is for a previous bishop, three bishops ago. How does this get updated? The unit number is correct on eway, but the delivery address field is not editable. Has anyone done this?

This topic was discussed in the 2009 thread How to Change Shipping Address. But that thread rambles a bit, and doesn't ever give a clear answer. Although there were recommendations given, in a couple of cases, the person asking the question never posted again, so I don't know whether that means that the suggestion worked or not.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
davesudweeks
Senior Member
Posts: 2647
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

#3

Post by davesudweeks »

We did this a couple of years ago when we changed bishops. If I recall correctly, there was a link on the E-way site for either "assistance" or "updating" information. I used that to correct the new Ship-to address.
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