Online Branch President Phone Number Will Not Update

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bro02036
New Member
Posts: 2
Joined: Sun Oct 30, 2011 11:59 am

Online Branch President Phone Number Will Not Update

#1

Post by bro02036 »

I have updated through MLS the branch president's phone number, however on different church websites like ldsmaps or meetinghouse located, his phone number is still listed as his old phone number. Is there a way to fix this?
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russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

You might ask the Branch President to update his profile on the CDOL. It will have to be done under his login.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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jonesrk
Church Employee
Church Employee
Posts: 2371
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

#3

Post by jonesrk »

bro02036 wrote:I have updated through MLS the branch president's phone number, however on different church websites like ldsmaps or meetinghouse located, his phone number is still listed as his old phone number. Is there a way to fix this?
I'm not sure if they are displaying the phone number from CDOL (see RusselHltn's post) or from MLS/directory but if it is from MLS/directory it takes overnight to update.
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russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#4

Post by russellhltn »

JonesRK wrote:I'm not sure if they are displaying the phone number from CDOL (see RusselHltn's post) or from MLS/directory but if it is from MLS/directory it takes overnight to update.

I did a comparison of some of the leaders in my area. It appears to be coming from the Home number in the CDOL.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#5

Post by aebrown »

RussellHltn wrote:You might ask the Branch President to update his profile on the CDOL. It will have to be done under his login.
Note that the major upgrade to CDOL 3.0 starts in about 30 minutes. So this option of updating the profile in CDOL will not be available until sometime on Monday, January 30. It still sounds like a good thing to try, but no one will be able to try it this weekend.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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