How does a leader regain access to monitor the YW Personal Progress Account's?

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
dhamson
New Member
Posts: 5
Joined: Sun Jul 31, 2011 5:15 pm

How does a leader regain access to monitor the YW Personal Progress Account's?

#1

Post by dhamson »

A Ward YW leader routinely monitored the YW personal progress of her girls. A few month's ago she could see her PP but could not check the girls PP. No changes done to the Ward Organization. Need someone she can call to get assistance, or idea on how to fix the issue. I suggested the Ward Clerk remove her from the Org Chart, transmit MLS, then a few days later, re-add her to the YW Org, transmitting again, waiting a few days to see if access was restored. Any better ideas?
User avatar
aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#2

Post by aebrown »

dhamson wrote:A Ward YW leader routinely monitored the YW personal progress of her girls. A few month's ago she could see her PP but could not check the girls PP. No changes done to the Ward Organization. Need someone she can call to get assistance, or idea on how to fix the issue. I suggested the Ward Clerk remove her from the Org Chart, transmit MLS, then a few days later, re-add her to the YW Org, transmitting again, waiting a few days to see if access was restored. Any better ideas?
First, the ward clerk should make sure that she has a calling that is actually in the YW presidency and is entered with a standard calling. Those are the only people who can see the girls' progress.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
KyleErickson
New Member
Posts: 5
Joined: Thu Dec 08, 2011 12:48 pm

YW Personal Progress

#3

Post by KyleErickson »

Where is the list of callings and rights needed to access the leadership roles of the Online Personal Progress? Is there an online manual?

My wife is the 2nd counselor and she can see the LEADERSHIP link, but the BEEHIVE Leader cannot see the LEADERSHIP link. Also, we have called a "Personal Progress Secretary" and she cannot access the LEADERSHIP link either.
User avatar
aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#4

Post by aebrown »

kyleerickson wrote:Where is the list of callings and rights needed to access the leadership roles of the Online Personal Progress? Is there an online manual?

My wife is the 2nd counselor and she can see the LEADERSHIP link, but the BEEHIVE Leader cannot see the LEADERSHIP link. Also, we have called a "Personal Progress Secretary" and she cannot access the LEADERSHIP link either.
The list of leaders is in Question 11 of the Personal Progress FAQ. If the "Personal Progress Secretary" is someone other than the actual YW presidency secretary, she will not be able to access the leadership link. That is appropriate, since the presidency is supposed to take responsibility for Personal Progress, and not call others to delegate that to.

As for the "BEEHIVE Leader," if she is actually the Beehive Adviser, that same FAQ says that she should have access. Ask the ward clerk to check and make sure that she actually has the correct standard calling in MLS.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#5

Post by russellhltn »

aebrown wrote:Ask the ward clerk to check and make sure that she actually has the correct standard calling in MLS.
Just to emphasize, there are custom callings and standard callings. It's important that the standard one is used, even if the custom calling results in the same exact name. For more details see Difference between standard positions and custom positions
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jonesrk
Church Employee
Church Employee
Posts: 2361
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

#6

Post by jonesrk »

kyleerickson wrote: but the BEEHIVE Leader cannot see the LEADERSHIP link.
Since one of your beehive advisors was added today they won't have rights until tomorrow. See here (under part 2) for more information on the process of callings getting into the authorization system.
Post Reply

Return to “Church Account”