Error on Household Data Download

Beta testing of maps.lds.org
Post Reply
User avatar
mlh78
Member
Posts: 249
Joined: Mon Dec 14, 2009 1:03 pm
Location: Texas, USA

Error on Household Data Download

#1

Post by mlh78 »

When I select the option to download member data with confidential information, I get the following error message "Error sorry." Using IE 8.
Top
User avatar
aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#2

Post by aebrown »

mlh78 wrote:When I select the option to download member data with confidential information, I get the following error message "Error sorry." Using IE 8.
I get the same result (using Firefox 8). But I would note that the download seems to work just fine if you choose the option for "Do NOT include confidential data." That would seem to also imply that the download will work just fine for members who don't have a calling that allows them to download confidential data.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Top
erinbourgeous
Church Employee
Church Employee
Posts: 43
Joined: Thu Dec 08, 2011 4:54 pm

#3

Post by erinbourgeous »

mlh78 wrote:When I select the option to download member data with confidential information, I get the following error message "Error sorry." Using IE 8.

Can you sign into lds.org/header, copy the information, and pm it to me?
Erin Bourgeous
Quality Assurance Engineer, LDS Church
Top
Post Reply

Return to “Beta Maps”