Firewall Activation - Building Selection Error 101

[bkmz]

I Have a problem with activate Cisco 800 series firewall.
I answer all question, and firewall prints on screen error.

Building Selection Error 101

Unable to Activate Firewall:

The firewall has already been activated, unable to continue. Details:
Date/Time Activated: 2011-12-17 04:29:32.520324
User: Илья Сергеевич Ильин
Serial Number: FCZ1524C16P
Property Number: 126108
Activation Status: FAILED
Date/Time Activated: 2011-12-17 04:31:03.560955
User: Илья Сергеевич Ильин
Serial Number: FCZ1524C16P
Property Number: 126108
Activation Status: FAILED

If you need further assistance, please contact the Global Service Desk at 801-240-HELP (4357), or the respective toll-free number for your area, if available.


Sorry for my English. I don't speak english, and I some read in English


District clerk for Donetsk District (616842) Ilin Ilia

[sammythesm]

I had a similar problem recently. I had to call the global service center to resolve it. They had to remove the firewall from the database on their side, and then I performed a factory reset of the unit and reinstalled it. It was successfully provisioned the second time through.

Good luck!

(translated message into Ukrainian using Google Translate)

У мене була аналогічна проблема останнім часом. Я був змушений викликати глобальний сервісний центр для її вирішення. Вони повинні були видалити брандмауер з бази даних на їхньому боці, а потім я провів скидання налаштувань приладу і перевстановити його. Це був успішно підготовлений вдруге.

Удачи!