member listed as nonmember on donations page
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- New Member
- Posts: 46
- Joined: Sun Jan 24, 2010 7:40 pm
- Location: Chesapeake, Virginia, Mid-Atlantic Region
member listed as nonmember on donations page
A member of our ward contributes donations weekly. Upon printing a tithing statement for the member, I found it to be empty of donation amounts. I went to the donations statement screen and found all donations for the member recorded there. Any ideas of what I can do to correct this situation?
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
The first thing I would do is to go to the donor record and make sure that the donor is listed as a member, and properly connected to a membership record number. To do that, go to Add/Update Donors, and find the donor in the list. Make sure the Type column says "Member" and that there is a record number in the "Membership Record Number" column. If those values are incorrect, click on the donor name (it will be a blue link), and change the type to Member and select the member to link the donor to the membership record number.jerry1429 wrote:A member of our ward contributes donations weekly. Upon printing a tithing statement for the member, I found it to be empty of donation amounts. I went to the donations statement screen and found all donations for the member recorded there. Any ideas of what I can do to correct this situation?
Questions that can benefit the larger community should be asked in a public forum, not a private message.