Printing Directory with Photos "The PDF is being generated. This may take a minute."
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Printing Directory with Photos "The PDF is being generated. This may take a minute."
Trying to print this for the Bishopric. Takes forever then times out; never once do I get a PDF file. Is this a known issue? Thanks
- aebrown
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It worked for me. My ward's directory with photos took a minute and 25 seconds to generate.kylehart wrote:Trying to print this for the Bishopric. Takes forever then times out; never once do I get a PDF file. Is this a known issue? Thanks
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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No problems here either. My ward directory took 40 seconds to generate. But then the ward is small and we only have fourteen photos.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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It takes me 61.5 seconds to generate a photo directory with 174 photos in our test environment (tiny fraction of the horsepower production has, but no load). It succeeds for me every time. Could you answer the following two questions:
1 - How long (as exact as possible) before you get the error message in firefox? Is it the same every time, or does it vary? (if you're comfortable with firefox add-ons, you can use the lori plugin to get exact times, just search the add-on manager for 'lori')
2 - Do you have any photos in your directory that are broken (don't load in the web app)? To check this:
a) Click the photos link on the left side.
b) Once all the photos have had time to load, scan through the page, looking for a missing photo.
c) If there is no photo uploaded, you'll see the silhouette placeholder
d) If a photo is broken, you'll just see the families name as a hyperlink where the photo should be, no photo and no placeholder image.
1 - How long (as exact as possible) before you get the error message in firefox? Is it the same every time, or does it vary? (if you're comfortable with firefox add-ons, you can use the lori plugin to get exact times, just search the add-on manager for 'lori')
2 - Do you have any photos in your directory that are broken (don't load in the web app)? To check this:
a) Click the photos link on the left side.
b) Once all the photos have had time to load, scan through the page, looking for a missing photo.
c) If there is no photo uploaded, you'll see the silhouette placeholder
d) If a photo is broken, you'll just see the families name as a hyperlink where the photo should be, no photo and no placeholder image.
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Photo directory - NO PDF can be generated?
I have the same problem in my ward's directory. I see photos for the 90% of the ward who has household photos uploaded. However, when I try to generate a PDF it just spins forever and never returns with a PDF. I waited several minutes (5-10 minutes) and nothing.
Help!
Help!
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Really Frustrating. When trying to print a directory with photos, (and sometimes without photos), I get a proxy error after about two minutes of waiting:
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /directory/services/ludrs/print/124/ward/.Reason: Error reading from remote server
Seems to be an old problem still occuring. Any ideas why this contnues to happen? Thank you
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /directory/services/ludrs/print/124/ward/.Reason: Error reading from remote server
Seems to be an old problem still occuring. Any ideas why this contnues to happen? Thank you
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I get this error when I tried this morning: 502 Proxy ErrorProxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /directory/services/ludrs/print/95214/photos/.
Reason: Error reading from remote server
Apache/2.2.3 (Linux/SUSE) Server at lds.org Port 80
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /directory/services/ludrs/print/95214/photos/.
Reason: Error reading from remote server
Apache/2.2.3 (Linux/SUSE) Server at lds.org Port 80