MLS Callings Not Syncing Up With lds.org/leader

Discussions around using and interfacing with the Church MLS program.
Locked
bhall
New Member
Posts: 10
Joined: Tue Feb 13, 2007 1:55 pm

MLS Callings Not Syncing Up With lds.org/leader

#1

Post by bhall »

Hi All,

For some reason, we've found that the callings in MLS are not syncing up with lds.org/leader. When our bishop looks at Callings by Organization on lds.org, it is out-of-sync with what the Callings by Organization shows in MLS. Is this expected behavior (perhaps not fully implemented yet)? Or, do we need to file a trouble ticket to get this looked at?

Thanks!

Brian Hall
User avatar
williamjackson
Member
Posts: 114
Joined: Thu Apr 22, 2010 8:20 pm
Location: Austin, TX, USA
Contact:

#2

Post by williamjackson »

There are instructions on the wiki for correcting duplicate or missing callings.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#3

Post by russellhltn »

You might also want to review other parts of the page like Tier 1 versus Tier 2 positions and
Difference between standard positions and custom positions.

Also allow at least 24 hours since the last send/receive.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
bhall
New Member
Posts: 10
Joined: Tue Feb 13, 2007 1:55 pm

#4

Post by bhall »

It sounds like the process that is described here (https://tech.lds.org/wiki/Callings#Reco ... gs_in_CDOL) would muck up MLS with a bunch of incorrect data from the so-called "CDOL" and then it would require us to sift through MLS to make corrections. How do I get MLS to be the master and CDOL to be the slave?
bhall
New Member
Posts: 10
Joined: Tue Feb 13, 2007 1:55 pm

#5

Post by bhall »

Does the content that shows up on lds.org and lds.org/leader come straight from the Church Directory of Organizations and Leaders (CDOL)? The disconnect that we're experiencing is between MLS and lds.org.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#6

Post by russellhltn »

bhall wrote:How do I get MLS to be the master and CDOL to be the slave?

You can try calling Local Unit Support, but that method is the only way for you to resolve the problem from your end.

bhall wrote:Does the content that shows up on lds.org and lds.org/leader come straight from the Church Directory of Organizations and Leaders (CDOL)?

Yes.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jonesrk
Church Employee
Church Employee
Posts: 2361
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

#7

Post by jonesrk »

bhall wrote:How do I get MLS to be the master and CDOL to be the slave?
If you only have a few that are missing in CDOL (and then in lds.org/directory) then you can try the process listed at the end of Correcting duplicate or missing callings. If there are duplicates then for now the process listed on that wiki page is the way to clean it up. Eventually you will be able to manage callings via the leader and clerk resources application, but I don't know what the time frame is for that.
Locked

Return to “MLS Support, Help, and Feedback”