Mormon.org login not working... everywhere else is.

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JonathanGawrych
New Member
Posts: 2
Joined: Tue Feb 08, 2011 3:44 pm

Mormon.org login not working... everywhere else is.

#1

Post by JonathanGawrych »

Hello. I started a mormon.org account around a month ago and started editing it. I have only halfway completed it. Recently I tried to sign on, but every single time I get this error:

-----------------------------------------------------------

Oops!

Sorry, something went wrong. It's probably because of one of the following reasons:

  • A server may be down. It's not your fault. We're on our way to fix it right now.
  • This part of the site is not available to you. Only website administrators can access it.

500 Internal Server Error

-----------------------------------------------------------

This happens at different times, on different days, on different computers, and different browsers, so I know this isn't a client side error. My friends can sign at the same time too. The weird thing is that I can sign into every other site, including lds.org, tech.lds.org, ldsaccount.lds.org, new.myldsmail.net, etc.

So, I've tried to submit a support ticket of some sorts by using this site:

https://ldsaccount.lds.org/sign-in/go/contact.jsf

It says that "Our support staff will respond within 24 hours." I submitted one 3 weeks ago... then I tried again 2 weeks ago, neither with a response (and the response isn't in my spam folder of my email, cause I checked there and I don't have the spam filter active)

Does anyone know if there is someone I can call or something? I would like some sort of feedback to know if someone is working on the problem.

Thank you,
Jonathan Gawrych
JonathanGawrych
New Member
Posts: 2
Joined: Tue Feb 08, 2011 3:44 pm

#2

Post by JonathanGawrych »

It finally got fixed! yay.

It took about a month, but I guess patience is a virtue

Thanks,
Jonathan Gawrych
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