Missing Confidential Reports/Forms

Discussions around using and interfacing with the Church MLS program.
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craiggsmith
Senior Member
Posts: 851
Joined: Sun Sep 12, 2010 3:14 pm
Location: South Jordan, Utah

Missing Confidential Reports/Forms

#1

Post by craiggsmith »

Several wards in my stake are suddenly reporting that there is no longer a link to confidential reports/forms. I checked one of the wards that is having this problem and they are on 3.3.

I didn't find anything in these forums about this; is no one else having this problem?

Is the only solution to reinstall MLS? When doing a reinstall, is it really necessary to go through all the steps of backing up, uninstalling, deleting directories, etc.?
Craig
South Jordan, UT
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#2

Post by aebrown »

craiggsmith wrote:Several wards in my stake are suddenly reporting that there is no longer a link to confidential reports/forms. I checked one of the wards that is having this problem and they are on 3.3.

I didn't find anything in these forums about this; is no one else having this problem?
Yes, some others have had this problem; see the thread 3.3 Missing 'Other Resources'.
craiggsmith wrote:Is the only solution to reinstall MLS? When doing a reinstall, is it really necessary to go through all the steps of backing up, uninstalling, deleting directories, etc.?
Yes, the fix is to reinstall MLS. But as you can see in post #5 of the thread I linked to, a simple full install on top of your existing installation should fix it.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
craiggsmith
Senior Member
Posts: 851
Joined: Sun Sep 12, 2010 3:14 pm
Location: South Jordan, Utah

#3

Post by craiggsmith »

Sorry, I did see that thread but at the time I thought it was a different issue. Thanks very much, I'll try it right now.
Craig
South Jordan, UT
craiggsmith
Senior Member
Posts: 851
Joined: Sun Sep 12, 2010 3:14 pm
Location: South Jordan, Utah

#4

Post by craiggsmith »

It worked, thanks!
Craig
South Jordan, UT
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