Ward Map File Corruption

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DGMortensen-p40
New Member
Posts: 4
Joined: Fri Apr 10, 2009 6:44 pm
Location: Austin, TX, United States

Ward Map File Corruption

#1

Post by DGMortensen-p40 »

Thursday I verified an address and moved it to the correct location. It is in the same house as another member, so when the website asked to make it part of a group, I agreed. Something went wrong. Now the two members seem to have an error. They are still listed on the left side, but their symbol does not show on the map. Clicking on the name of either member in the group has no effect. When I click on any other member, the information bubble pops up with the name and address and other options. When I download the CSV file, the download begins in alphabetical order and stops at the name just before the first member that seems corrupt. I don't know how to fix this member so they show on the map and that the entire ward downloads.

I had one other problem while I was verifying addresses. The legend would automatically be set to show no symbols. It seemed to be after I moved a point, but not always. After I turned the symbols back on, it would continue to turn everything off occasionally.
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russellhltn
Community Administrator
Posts: 34485
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

DGMortensen wrote: When I download the CSV file, the download begins in alphabetical order and stops at the name just before the first member that seems corrupt.
Interesting! I wonder if you've found the root cause of a problem several have reported.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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jonesrk
Church Employee
Church Employee
Posts: 2371
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

#3

Post by jonesrk »

RussellHltn wrote:Interesting! I wonder if you've found the root cause of a problem several have reported.
My full ward export works and I have groups in my ward. I made the groups a while ago so it may be something with making a new group.
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rontilby
Member
Posts: 147
Joined: Mon Apr 20, 2009 8:22 pm
Location: Salt Lake City, UT, USA

Groups Missing on Map

#4

Post by rontilby »

Groups disappeared from my ward map about 1-December. We're about 75% apartments, so I had MANY groups (I group by stairwell). None of the groups show on my ward map now.
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