I recently installed the 2.6 version of MLS for the Stake and one unit. I noticed on both that when you run the New Member Report, there is no data at all. I think that this is a bug in MLS, but wanted to know if other units/stakes were having the same problem.
I searched different months and years for the report, but all of the data was blank--showing no new members in the past 24 months, when in fact I know that there are some...
Any ideas?
MLS 2.6 and New Member Report
- opee
- Member
- Posts: 338
- Joined: Mon Jun 25, 2007 3:00 am
- Location: Sunnyvale, CA
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- Community Administrator
- Posts: 34421
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
- opee
- Member
- Posts: 338
- Joined: Mon Jun 25, 2007 3:00 am
- Location: Sunnyvale, CA
-
- Community Administrator
- Posts: 34421
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
-
- Community Administrator
- Posts: 34421
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
-
- New Member
- Posts: 16
- Joined: Thu Jul 05, 2007 10:47 am
after doing the install, a membership data refresh request is sent up to headquarters. It will take the normal processing time, generally 15-30 minutes (I think they say wait an hour) for the request to be processed and for the file to be generated. You should see the data back once you do that second send/receive once it processes the membership data. If you don't see it process the update, manually request a refresh.
- opee
- Member
- Posts: 338
- Joined: Mon Jun 25, 2007 3:00 am
- Location: Sunnyvale, CA
It took a few hours between the 1st and 2nd "Send/Receive", but it fixed the issue, and the names were back on the New Member Report.
Essentially, the 1st Send/Receive sends the "upgraded" data to SLC, and then the 2nd Send/Receive will download the revised data from SLC for the new 2.6 version. Is that correct?
Thanks for the suggestion runstodboy.
Essentially, the 1st Send/Receive sends the "upgraded" data to SLC, and then the 2nd Send/Receive will download the revised data from SLC for the new 2.6 version. Is that correct?
Thanks for the suggestion runstodboy.