MLS Disaster Recovery Plan for Desktops and Printers

[pete_arnett-p40]

Do you have a plan (process) that you would like to share or provide your comments on the following:

Disaster Recovery Process [DRAFT]

Summary process forFHC & MLS Administrative for desktops, printers and scanners (etc.)

Family History Center (FHC)
Member and Leader Services (MLS)
"MLS finance only version" is intended only for Family History Centers who manage their finances

Before the event arrives or as directed by Priesthood Leaders:

PRE-EVENT
Follow procedures provided by your local Facilities Management (FM) group, Priesthood Leaders and your Stake's Stake Technology Specialist:
1) Backup MLS and copy backup and other important files to an USB Flash Drive
2) FHC Only - Copy Inventory Manager backup to a USB Flash Drive, see Family History Center Inventory Manager 2.2 support at http://productsupport.familysearch.org
3) Power off devices (desktops, scanners, printers and network equipment)
4) Unplug devices
5) Label devices (desktops and printers) with location and unit number
6) Move devices away from windows and off the floor
7) Enclose devices in large trash can liners (plastic bags)
8) Secure blank checks as directed by priesthood leaders

DISASTER IMPACT
Follow instructions from your local LDS Facilities Management (FM) group, Priesthood Leaders, civil authorities and safety personnel

POST-DISASTER RECOVERY

Recovery at your meetinghouse as directed by Priesthood Leaders
Follow procedures provided by your local Facilities Management (FM) group, Priesthood Leaders and your Stake's Stake Technology Specialist:
1) When access to the meetinghouse is approved

2) Remove devices from the large trash can liners (save the plastic bags for cleanup)
3) Return the devices to their location
4) Connect the devices
5) Power up and test devices

Recovery using your devices at another meetinghouse as directed by Priesthood Leaders:
Follow procedures provided by your local Facilities Management (FM) group, Priesthood Leaders and your Stake's Stake Technology Specialist:
1) When access to the meetinghouse is approved
2) Remove devices from the large trash can liners (save the plastic bags for cleanup)
3) Move the devices to the temporary location
4) Connect the devices
5) Power up and test devices

Recovery using other unit's devices in their meetinghouse as directed by Priesthood Leaders:
Follow procedures provided by your Stake's Stake Technology Specialist for MLS relocation:
1) When access to the meetinghouse is approved
2) Have the other unit’s administrator login to MLS
3) From the main screen of MLS, select System Options under the gold statue of Moroni
4) Click Unit
5) Scroll to the bottom and click Add Unit
6) Fill in all necessary information
7) Click "OK"
8) Log off of MLS
9) When logging back in to MLS there will be a Unit dropdown menu. Select the new unit and log in with the new administrator username and password
10) From the main screen of MLS click on Restore from a File
11) Restore the new unit’s backup that was brought over
12) Headquarters security reset may be needed
13) Be sure to continue to back up the unit's information. Once the unit’s desktop is available, the most recent MLS backup will be used to restore your unit’s information

Notes:
1) Review MLS procedures for "Emergency Check Procedure for Units Using the MLS Check Printing Feature"
2) Review procedure "Emergency check writing procedures" at https://tech.lds.org/wiki/index.php/Eme ... procedures
3) Family History Center Inventory Manager 2.2, contact FHC Support before doing a restore
4) Devices should not be removed from the meetinghouse unless requested by your local Facilities Management (FM) group or Priesthood Leaders