I'm attempting to update pictures in the Ward Directory, and it is silently failing. I have administrator access. I have resized the pictures to 180x135 or smaller, and well under 50K.
When I submit the picture update, the system does not report an error, but the picture is not attached to the directory record.
In two cases when I attempted to update an older image on a record, it removed the old image without adding the new image.
I was able to do this successfully in early November.
Any help (replicate the problem? "it works for me?") is appreciated.
Thanks
kb
Unable to update pictures in the Ward Directory
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- aebrown
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You're not the only one; this is a problem affecting everyone right now. In this post, a Church employee confirms that it is a bug and that the LUWS programmers "are looking into it." In this post, another Church employee says it is "resolved and will be released shortly"; that was almost two weeks ago, so hopefully "shortly" is not too much longer.kevinjbutler wrote:I'm attempting to update pictures in the Ward Directory, and it is silently failing.
...
Any help (replicate the problem? "it works for me?") is appreciated.
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Thanks for the info - I see that "Local Unit Web Sites" would have been the better place for my question!Alan_Brown wrote:You're not the only one; this is a problem affecting everyone right now. In this post, a Church employee confirms that it is a bug and that the LUWS programmers "are looking into it." In this post, another Church employee says it is "resolved and will be released shortly"; that was almost two weeks ago, so hopefully "shortly" is not too much longer.
I'll watch those threads.
Thanks again!
kb
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It's fixed!
I found it working last night and have uploaded about 30 photos last night and this morning... Thanks to whoever fixed the bug.
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Yes, fixed.
Worked for me last night as well. Hurrah!zaneclark wrote:I found it working last night and have uploaded about 30 photos last night and this morning... Thanks to whoever fixed the bug.
kb