Gmail blocked?

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
Post Reply
timcharper-p40
New Member
Posts: 1
Joined: Sun Jun 21, 2009 3:11 pm
Location: Saratoga Springs, UT, USA

Gmail blocked?

#1

Post by timcharper-p40 »

I can no longer access GMail from the church computer. Has it been blocked? It's been working up until a week or so ago.

It's kind of prohibitive as I am using email to send welcome emails with instructions on how to access our ward website to new members.
Top
jdlessley
Community Moderators
Posts: 9905
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

#2

Post by jdlessley »

timcharper wrote:I can no longer access GMail from the church computer. Has it been blocked? It's been working up until a week or so ago.

It's kind of prohibitive as I am using email to send welcome emails with instructions on how to access our ward website to new members.
We have had others report in other threads similar issues. Since you did not mention the firewall filter level you have I am going to assume it probably is LDS Extended Access. You should contact your stake technology specialist to resolve the issue. He will have more information about local restrictions as well as the firewall filter level. The filter level may have been changed or the WebSense (web filtering service) filtering category for the website may have changed. To get access to the website back may require changing the filtering level to General Access. This is a decision your stake president will make in counsel with the STS .
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Top
jander04
New Member
Posts: 26
Joined: Fri Oct 05, 2007 6:37 pm
Location: Phoenix, Arizona

#3

Post by jander04 »

When Gmail quits for me, a restart of the computer usually fixes the problem. I don't know why.
Top
techgy
Community Moderators
Posts: 3183
Joined: Sun Jan 13, 2008 6:48 pm
Location: California

#4

Post by techgy »

Jander04 wrote:When Gmail quits for me, a restart of the computer usually fixes the problem. I don't know why.
Gmail requires that it be allowed to complete the logon process before you exit. If you logon and then don't see any messages, then quickly exit you often receive an error message. This occurs primarily with FireFox. The only way to clear the error so that you can get back into Gmail properly, is to close the browser, then try again.
Top
russellhltn
Community Administrator
Posts: 34475
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#5

Post by russellhltn »

Techgy wrote:Gmail requires that it be allowed to complete the logon process before you exit. If you logon and then don't see any messages, then quickly exit you often receive an error message. This occurs primarily with FireFox. The only way to clear the error so that you can get back into Gmail properly, is to close the browser, then try again.
It might be a FireFox thing. I do that all the time in IE. I even get the error message when I quickly exit. But I've never had a problem getting back in.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Top
Post Reply

Return to “Meetinghouse Internet”