Ward Directory

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
glendawestern
New Member
Posts: 1
Joined: Sun May 12, 2019 11:54 am

Ward Directory

Postby glendawestern » Sun May 12, 2019 11:56 am

I am having trouble with "Sign In" to the ward directory. No I haven't changed my user name nor password but it say's it says it doesn't
recognize me. What am I to do?

jdlessley
Community Moderators
Posts: 7106
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Ward Directory

Postby jdlessley » Sun May 12, 2019 6:28 pm

How are you signing in to the Directory? Are you going to ChurchofJesusChrist.org and signing in or are you using a bookmark?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

russellhltn
Community Administrator
Posts: 26211
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Ward Directory

Postby russellhltn » Sun May 12, 2019 10:09 pm

The church is in the process of changing from lds.org to ChurchofJesusChrist.org. The logins are separate. So, logging into one doesn't log you into the other.

I've seen cases where you get caught in a loop when getting directed from one to the other. After too many times around the loop. your login will stop working. As such, I'd suggest taking a little different "route" to the directory to see if you can avoid the trap. Currently, it appears that going to lds.org, logging in, then going to the directory works.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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